They are incompetent at best.
Their manager Rolando is very dishonest and does not take interest in poor work.
Their manager Rolando is very dishonest and does not take interest in poor work.
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by MATEOMAYKEL
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2025 -
Williamson Buick GMC responded
We’re sorry to hear about your experience, Mateo. That’s not the level of service we aim to provide, and we appreciate your feedback. Please reach out to us so we can address your concerns and work towards a resolution. You may contact me at your earliest convenience at janelysp@wagmiami.com.
May 23, 2025 -
MATEOMAYKEL responded
I was there 5 time and my experience was always of a complete disregard for clients.
I was there 4 times and my car still had the same issue.
Last time, they kept the car in the shop for 13 days and they did not touch the car. The manager Rolando lied to me on 2 occasions. John was very nic
Last time, they kept the car in the shop for 13 days and they did not touch the car. The manager Rolando lied to me on 2 occasions. John was very nice but they don’t communicate with the technicians. Miami is notorious for bad service and lack of accountability but this is a new level for me. Plain dishonesty.,
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by MATEOMAYKEL
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2025 -
Williamson Buick GMC responded
We’re sorry to hear about your experience, Mateo. That’s not the level of service we aim to provide, and we appreciate your feedback. Please reach out to us so we can address your concerns and work towards a resolution.
Tony is great.
Everyone is very helpful. Every time I go everything is resolved quickly.
Everyone is very helpful. Every time I go everything is resolved quickly.
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by mariagonzo1157
Verified Customer
Verified Customer
Service Price Transparency
May 19, 2025 -
Williamson Buick GMC responded
Thank you for your positive review, Maria. We're delighted that Tony and the team consistently provide such efficient and helpful service. We look forward to assisting you again!
John was great, service was fast, and overall very
accommodating and thorough. No complaints at all.
accommodating and thorough. No complaints at all.
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by MCUERVOJR
Verified Customer
Verified Customer
Service Price Transparency
May 09, 2025 -
Williamson Buick GMC responded
Thank you for your wonderful feedback. We're delighted to hear that John provided excellent service and that your experience was smooth and accommodating. We appreciate your support!
John efficiently wrote up the ticket.
The technician must have acted immediately on the service warranty request. Car was ready a few hours later
The technician must have acted immediately on the service warranty request. Car was ready a few hours later
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by AVELINOG
Verified Customer
Verified Customer
Other Employees Tagged:
John Varela
Apr 28, 2025 -
Williamson Buick GMC responded
Thank you for sharing your experience! We're glad to hear that John and our technician provided prompt and efficient service, ensuring a quick turnaround for your vehicle. Your feedback is truly appreciated!
John was highly efficient in addressing my service
concerns and guided me through the process, providing me with much-needed peace of mind.
concerns and guided me through the process, providing me with much-needed peace of mind.
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by NATASHALACAYO
Verified Customer
Verified Customer
Other Employees Tagged:
John Varela
Apr 03, 2025 -
Williamson Buick GMC responded
It was our pleasure to assist you—thank you for sharing your positive experience!
Great adviser and they keep you aware of what's going on
with your vehicle.
with your vehicle.
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by ROBFEN71
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2025 -
Williamson Buick GMC responded
Your feedback means the world to us; thank you for choosing our dealership!
John was professional and knowledgeable!
! Great service on my XT5 by Williamson Cadillac!! I will defintely continue to service my vehicle here!!
! Great service on my XT5 by Williamson Cadillac!! I will defintely continue to service my vehicle here!!
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by chris
Verified Customer
Verified Customer
Service Price Transparency
Buen trato y trabajo de john recomendado 100%
,100%,100%,100%,100%,100%,100%,100%
,100%,100%,100%,100%,100%,100%,100%
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by drumlin-nana.0k
Verified Customer
Verified Customer
Service Price Transparency
Excellent service and customer care
Very satisfied with
the customer attention
Pleasant atmosphere to wait for the service to be completed
Excellent and pleasant customer transport
The driver is very
the customer attention
Pleasant atmosphere to wait for the service to be completed
Excellent and pleasant customer transport
The driver is very amicable
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by caribbeanpaints@hormail.com
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Cashier