John Wagers | Page 4

Fast service - great customer care My 2001 Audi A6 broke a serpentine belt on the Interstate highway on a Sunday evening. I was headed back home to Madison, Wisconsin from a visit to fa My 2001 Audi A6 broke a serpentine belt on the Interstate highway on a Sunday evening. I was headed back home to Madison, Wisconsin from a visit to family in the Twin Cities. Without giving it a second thought I had the car towed to Audi St Paul since that was the dealer from which I had bought the car and had it serviced. I left the car in the lot and used the after hours key drop in hopes that the car would be serviced that Monday. To my delight the Brandon Polhemus notified me at 7:15 a.m. that the car was already in their shop and he would call shortly to let me know the extent of the necessary repairs. By 8:00 a.m. I was informed that all the parts were in stock and they could complete the work that morning. In fact, by 10:30 a.m. the repairs had be made, the car washed, and ready for me to pick up. I have been dealing with Audi St. Paul for more than 15 years and will continue to do so whenever my travels take me to the Twin Cities. They provide courteous, prompt service with the assurance that only those parts that need to be repaired will be attended to. They deserve an A+++ in my book. Roger E More

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