John Warren | Page 10
Finance Manager
Luxury & Imports of Hutchinson
1207 E. 30th Ave
Hutchinson, KS 67501
120 Reviews
Write a Review120 Reviews of John Warren
February 02, 2021
Lane Novotny was great to work with as usual our 3rd purchase of the years and great customer service. They go above and beyond the giant dealerships. purchase of the years and great customer service. They go above and beyond the giant dealerships. More
Other Employees Tagged: Lane Novotny
January 29, 2021
The car had several problems and this dealer worked on everyone of them. The car was even delivered to us which was appreciated so much. The only thing I was concerned about was how long it took to repa everyone of them. The car was even delivered to us which was appreciated so much. The only thing I was concerned about was how long it took to repair items that were wrong. We looked at it December 7th and didn’t get the car unti January 29, 2021. More
Other Employees Tagged: Lane Novotny
January 27, 2021
After me requesting to see the maintenance history of the car I had just purchased 4 months prior, I was then told the service manager didn’t “like what he saw” on the history. He informed me they knew the c car I had just purchased 4 months prior, I was then told the service manager didn’t “like what he saw” on the history. He informed me they knew the car had a bad battery when I bought it and they chose to ignore it, which cost me almost $400 the first month I owned it. Then the engine leak I took it back for was a $1,200 repair that they never knew existed because they didn’t inspect the car before they sold it to me. They engine leak was repaired by them, but only after I requested to see the maintenance history. Today, after making only 6 payments, I am now spending $980 on brakes and rotors that also could have been handled had the car been inspected prior to me driving it off the lot. The lies, deceit, and poor service handling is like nothing I’ve ever experienced. I finally purchase my dream car and this is what I’m dealing with 6 months in. I don’t recommend anyone trusting them to sell a quality, inspected, used car. I will be contacting BBB about a formal complaint. More
Other Employees Tagged: John Bain, Lane Novotny , Cooper Albright, Jacques Parker
January 13, 2021
They were ready to show us the vehicle no presure. Easy to do business with. Could work on detailing vehicle when it comes to removing all decals. to do business with. Could work on detailing vehicle when it comes to removing all decals. More
Other Employees Tagged: Mike
January 02, 2021
It was an easy process and dealer is helping us out by adding a requested item to the truck we purchased. I would recommend them to everyone. adding a requested item to the truck we purchased. I would recommend them to everyone. More
Other Employees Tagged: Lane Novotny
December 18, 2020
Very friendly and helpful staff. Came a little early and they got me in right away. I felt very confident and safe with the staff working on my vehicle. I have come by on two other separate occasions and they got me in right away. I felt very confident and safe with the staff working on my vehicle. I have come by on two other separate occasions and was helped immediately by staff. The air was low in my tires and your tire person fixed the problem for me. Thanks so much. More
Other Employees Tagged: John Bain, Lane Novotny , Cooper Albright, Jacques Parker
December 02, 2020
We got a great car at a very good price. Our trade was very very close to where we wanted it. Lane was great and no hassle at all making a deal. very very close to where we wanted it. Lane was great and no hassle at all making a deal. More
Other Employees Tagged: Lane Novotny
November 24, 2020
Very professional and knowledgeable. Seemed to really care about customer satisfaction. Really bent over backwards to get the best deal at the right price. I would definitely recommend them to others. care about customer satisfaction. Really bent over backwards to get the best deal at the right price. I would definitely recommend them to others. More
Other Employees Tagged: John Rae
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