John Webster
John Webster at Hoffman Audi of East Hartford

John Webster

Pre-Owned Manager

Hoffman Audi of East Hartford

700 Connecticut Blvd
East Hartford, CT 06108

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5 Reviews
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5 Reviews

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5 Reviews of John Webster

July 06, 2023

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Employee Rating

best service experience i’ve had by any dealership , i would definitely recommend bringing your car here for service. More

by jt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2023

Hoffman Audi of East Hartford responded

Thank you for the kind words! We're so glad to hear that you had such a positive experience with our service team at Hoffman Audi of East Hartford. Your recommendation means a lot to us. Have a great day!

April 08, 2023

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Employee Rating

Originally they quoted me $288 to perform pre- purchase inspection for Audi R8, but about 2 hours before the inspection, I got a call and they told me the cost for the inspection is now $600. After the ins More

by jfrooz
Sales Price Transparency
Recommend Dealer
No
Apr 18, 2023

Hoffman Audi of East Hartford responded

I am sorry for the pricing change, as we always strive to give accurate cost quotes at the start. There were additional inspections that were added that were above the normal pre-purchase inspection which did add time. If there is anything we can do to assist you moving forward, please don't hesitate to contact me directly. Thank you, Jim Berube - Service Manager - jim.berube@hoffmanauto.com

April 04, 2023

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Employee Rating

Very poor service and communication. All they want is your money. Lied about emissions on the car. No one, not even management will return my phone calls. They’re attentive if you’re a p More

by Paul
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alfonso Lopez

Apr 05, 2023

Hoffman Audi of East Hartford responded

Paul, your review is concerning to read. This is certainly not the timely and top-notch service I expect from our team. We are sorry to hear that you have had trouble getting in contact with our team and we would like to make this right. We would like to reach out to you directly, however, without your contact information there is no way to do so. Would you please reach out to me directly so that I may assist you in the best way possible? Thank you, Michel Telep - General Sales Manager - 860-290-6111

April 03, 2023

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Purchased a car using Alphonso. . love the car…didn’t appreciate the condescending attitude or the lie after lie and lie…Called… never returned my phone calls .. continued to lie tha More

by Yuanqing96
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Josh Gomes, Alfonso Lopez

Apr 04, 2023

Hoffman Audi of East Hartford responded

While it is great to hear that you are happy with your vehicle, I am concerned to read the rest of your feedback. We expect the utmost transparency and professionalism from our team and I am truly sorry that we left the wrong impression. If you would be willing to share the details, I would appreciate the chance to clear things up and assist you moving forward. Thank you, Michel Telep - General Sales Manager - 860-290-6111

November 30, 2021

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Employee Rating

Our salesman Alex Robinson was great. Very knowledgeable, courteous and helpful. Would definately recommend this dealership. Very satisfied. Alex and John the sales manager were awesome. Great experience, gr More

by Jojoma928
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Devyn Hubbard, Alexander Robinson