John Wilson
John Wilson at Folsom Lake Hyundai
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John Wilson

Service Manager

Folsom Lake Hyundai

12530 Auto Mall Cir
Folsom, CA 95630

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4.3
18 Reviews
4.3

18 Reviews

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18 Reviews of John Wilson

March 31, 2024

Dealership Rating
Employee Rating

Maria is friendly, very helpful, and competent. She helped me getting to the bottom of my concerns More

by Pavlisan
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Folsom Lake Hyundai responded

The team at Folsom Lake Hyundai loves seeing great reviews! Thank you!

February 25, 2024

Dealership Rating
Employee Rating

Jett provide excellent customer service and even called an uber to take me home and back to pick my car up More

by Cjays7611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Folsom Lake Hyundai responded

We're glad to know that Jett provided excellent service and made your experience at Folsom Lake Hyundai a convenient one. Thanks for sharing this positive feedback!

February 13, 2024

Dealership Rating
Employee Rating

They have always done what is needed and offer future problems without feeling pressured. Friendly service. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Valenica /5010

Feb 14, 2024

Folsom Lake Hyundai responded

Bill, we're glad to know you've found our service at Folsom Lake Hyundai friendly and pressure-free. We always aim for transparency with potential issues. Thanks for the review!

January 29, 2024

Dealership Rating
Employee Rating

I took my two cars for recall and they convense me to do alignments on my two cars, they promised me in three hours the service will be done an my cars will be ready. After 3 hours none of my cars is ready. More

by je
Recommend Dealer
No
Jan 30, 2024

Folsom Lake Hyundai responded

I'm sorry to learn about your recent experience with us. We aim for efficient and trustworthy service, so it's disappointing to know we fell short this time. I'd like the opportunity to discuss this further and address any concerns you may have regarding the alignment of your vehicles. Please feel free to reach out at a convenient time for you. Thank you, Pedro Espinoza - Service Manager - (916) 365-8000 X 139

January 23, 2024

Dealership Rating
Employee Rating

This review is of the service department. Especially Maria. Pleasure to work with and did the job in a timely manner. Thank you More

by skidflap
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicolas Jonson, Langston Dennis , Maria in service.

Jan 24, 2024

Folsom Lake Hyundai responded

We're glad to know that Maria and the service team welcomed you to Folsom Lake Hyundai with a great experience! Thanks for your kind words — we look forward to serving you again!

December 19, 2023

Dealership Rating
Employee Rating

They are so friendly and helpful! Costumer service was quick to answer questions in person! Thank you guys and gals for your work! More

by palimino916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2023

Folsom Lake Hyundai responded

We're glad to know you found our team at Folsom Lake Hyundai friendly and helpful. Thanks for your kind words!

December 18, 2023

Dealership Rating
Employee Rating

Good customer service and knowledgeable staff. They gave me nice uber ride for my commute when car was in service. More

by abigail082351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria

Dec 19, 2023

Folsom Lake Hyundai responded

Abigail, we're glad to know you had a positive experience with our team at Folsom Lake Hyundai. We always aim for top-notch customer service and it's great that your commute was made easier!

December 11, 2023

Dealership Rating
Employee Rating

I never had any problems with getting my car serviced over the past five years More

by jeffs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jettarine

Dec 12, 2023

Folsom Lake Hyundai responded

Thank you for reviewing Folsom Lake Hyundai! We hope you have a stellar day!

October 16, 2023

Dealership Rating
Employee Rating

Even though they had construction my wait time was minimal. Jett did a fantastic job getting my vehicle serviced More

by dtech59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jettarine

Oct 16, 2023

dtech59 responded

Quick response to oil change

Oct 16, 2023

dtech59 responded

Great service

Oct 17, 2023

Folsom Lake Hyundai responded

Thank you for the review! We are thrilled to hear that you had a successful experience working with Jett and the Folsom Lake Hyundai team. Drive safely, and we hope to see you back!

September 07, 2023

Dealership Rating
Employee Rating

Service Center employee JET V makes the entire Service Center first rate! I went to the center to see if anyone could help me retrieve my driver's license and credit card which I dropped into a very small More

by waldenpowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jet V

Sep 08, 2023

Folsom Lake Hyundai responded

We're delighted to know that Jet was able to assist you in such a unique situation here at Folsom Lake Hyundai! We'll be sure to pass along your kind words. Thanks for the 5-star review and remember, we're always here if you need us again!

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