John Wilson

Always a good experience. Bryce was very nice and explained everything very well. I go to Folsom Lake dealership even though Roseville dealership is closer. Even though i was Bryce was very nice and explained everything very well. I go to Folsom Lake dealership even though Roseville dealership is closer. Even though i was late for my appointment due to an accident that caused a traffic back up i still got in and out in reasonable time. The waiting room is very nice with free snacks and wiFi. I will continue to use Folsom Lake for my Hyundai vehicle’s care. More

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I had a great experience at Folsom Lake Hyundai during my recent service appointment. The staff was super friendly and welcoming, and they explained everything clearly so I knew exactly what was being done w recent service appointment. The staff was super friendly and welcoming, and they explained everything clearly so I knew exactly what was being done with my car. The service was quick, the waiting area was comfortable, and they kept me updated the whole time. My car was ready right on schedule and running perfectly when I left. Overall, it was smooth, stress-free, and I’ll definitely be coming back here for future service. More

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Great customer service at check in for service and at checkout. No issues with pick up and service was pretty quick. checkout. No issues with pick up and service was pretty quick. More

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Very efficient. Lounge was stocked properly with coffee machine. Snacks and popcorn for those of us waiting. The best part is no upscale. Lounge was stocked properly with coffee machine. Snacks and popcorn for those of us waiting. The best part is no upscale. More

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Great customer service, explained nessarry if any recommended services and or repairs. Also any factory recalls recommended services and or repairs. Also any factory recalls More

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Went in for my 65K checkup. Chase in service was awesome worked with me, showed me pricing plans for all that could get done. Took my car, did all services, plusvreport on what Chase in service was awesome worked with me, showed me pricing plans for all that could get done. Took my car, did all services, plusvreport on what may need to be done ir what has to be done. But my car passed so far doing good. But definitely friendly great service for your car. Plus no upsaleing. Bought my car here, service done here, nothing but awesome staff and service. More

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Professional and good service, on time as there promises. Waiting room has remodel and is clearn Waiting room has remodel and is clearn More

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I ended up leaving without the work done because I was told it would take 30 minutes up to an hour and after 3 1/2 hours of continuously being told it would be another 15 or 20 minutes I just asked for my told it would take 30 minutes up to an hour and after 3 1/2 hours of continuously being told it would be another 15 or 20 minutes I just asked for my car back. The waiting room was full of angry people, most were just there for an oil change and it was over four hours! Poor Management of the Appointments I guess. More

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The dealer facility was very clean and had nice amenities. Maria our service advisor was prompt, knowledgeable and kept us updated on the car service progress. amenities. Maria our service advisor was prompt, knowledgeable and kept us updated on the car service progress. More

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Customer service is very good. I haven't had any problems with my automobile 🚘 after it has been taken care of. I'm happy with the service. I haven't had any problems with my automobile 🚘 after it has been taken care of. I'm happy with the service. More

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