Johnny Barrington | Page 43

I had great service when I brought in my car for a recall. Fast, friendly and loved using the app to watch the progress of my car. Thank you!!! recall. Fast, friendly and loved using the app to watch the progress of my car. Thank you!!! More

by KIMBERLANDSCAPE Verified Customer Verified Customer

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Mr MCcomber has been as always a courteous and attentive service representative since I have been going to nissan. So have Travis and John. service representative since I have been going to nissan. So have Travis and John. More

by SALVADORELOPEZ Verified Customer Verified Customer

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The sales and parts and service departments are the best I have ever felt with I have ever felt with More

by joykycat Verified Customer Verified Customer

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Wonderful place I will go there anytime to buy a car that sales person Ricardo Chavez was wonderful very attending no Pressure I went back the next day and he help me with everything I needed help with sales person Ricardo Chavez was wonderful very attending no Pressure I went back the next day and he help me with everything I needed help with More

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I purchased a 2014 Titan top of the line, everything I wanted and more. When it comes to shopping for cars, I go prepared knowing what I intend to pay for a vehicle, Sutherlin Nissan is the place to go wanted and more. When it comes to shopping for cars, I go prepared knowing what I intend to pay for a vehicle, Sutherlin Nissan is the place to go where I get a fair price from the start, not have to worry about being overpriced and have to haggle your way down, I can get in and out quickly and it's painless, got exactly what I was looking for at the price I wanted to pay, great dealer all around, paper work was smooth and no surprises. Thanks Nissan for the great experience. also want to shout out to the service department who are the best at caring for our Nissans, we have 4 in the family now More

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I recently purchased a 2013 Altima. The sales personnel I recently purchased a 2013 Altima. The sales personnel was very corteous and without pressure we were able to negotiate a very fair deal. US Marine I recently purchased a 2013 Altima. The sales personnel was very corteous and without pressure we were able to negotiate a very fair deal. US Marine and Tobic costumer service totally changed my previous opinion of a car salesman. They are trully commited to provide great service with a fair price. My first service call for this car came 08/07/2012. I always knew that new models have bugs and other miscellaneous issues that may requires warranty calls and miscellaneous recals; however, John Barrington provided me with great service and took care of the problem. The Service and Parts team were excellent to my wife and I. Mr. George Fata (Parts Manager) was very polite and corteous. Overall, prior dealing with Sutherlin and this staff. All my car buying experience were negative and unplesant. Sutherlin have prove me the following: 1- That I am a costumer and I was treated very fair on my purchase. (FYI they have to make money otherwise they will not be in business, but I can assure you will be will get a great car for a fair price) 2- The team is honestly proud and commited to great service and costumer relationship. More

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For years, I have been a returning customer to Sutherlin Nissan of Orlando’s service department for one reason: superior Service Advisors who have the “going the extra mile attitude.” It’s always a bad Nissan of Orlando’s service department for one reason: superior Service Advisors who have the “going the extra mile attitude.” It’s always a bad day when your automobile isn’t working properly, but when it has an intermittent issue that isn’t easily diagnosed, it is frustrating not only for the customer but also for the customer service advisors and the service technicians. My Nissan Quest had a very complex problem, but the customer service team at Sutherlin worked tirelessly and did not give up until they found the problem and fixed it! Sutherlin hit a gold mine when they hired Douglas H. and Jonathan S. These two men have exceeded all my expectations; Doug is attentive, sincere, and genuinely caring; Jonathan is knowledgeable, understanding, and a great communicator. Both were very patient in the process and gave me have a hassle-free service experience. Besides calling me regularly to keep me informed on the progress of my vehicle and letting me borrow a courtesy car to drive, the most impressive example of customer care was a full tank of gas! Obviously, this was quite surprising and miles beyond the job expectations and certainly my expectations! This specific example speaks volumes of their consideration for Sutherlin customers and their satisfaction. A Proud and Satisfied Returning Customer to Sutherlin Nissan More

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