Johnny Cheng
Johnny Cheng at Audi Livermore

Johnny Cheng

Service Manager

Audi Livermore

3400 Las Positas Rd
Livermore, CA 94551

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4.9
146 Reviews

Dealership Experience

24 yrs, 9 mos

Industry Experience

24 yrs, 9 mos

4.9

146 Reviews

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146 Reviews of Johnny Cheng

June 28, 2025

Dealership Rating
Employee Rating

The whole service adviser of Audo Livermore are professionals specially S A Ishmael . And Mr Johnny Cheng the Service Manager very accommodating and professional . More

by mrp_888
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 24, 2025

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Nancy Frasula is an exceptional representative for Audi. Nancy is professional, personable, knowledgeable and extremely hard working. Anytime I need service or have any other needs for my Audi's, Nancy i More

by AGPALACE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 14, 2025

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The customer service is exemplary! The entire team is on it. Very helpful and kind! More

by Laura Chopp
Service Price Transparency
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Recommend Dealer
Yes

May 30, 2025

Dealership Rating
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Nancy is fabulous to work with. She is fast, efficient, and most importantly very customer oriented, friendly and smiling. She has helped me getting my Audi's serviced and taken car More

by VANWONTERGHEM1
Service Price Transparency
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Recommend Dealer
Yes

May 30, 2025

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Employee Rating

5 star experience with the whole dealership A+. Thank you Ishmael and the service department. More

by TH
Service Price Transparency
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Recommend Dealer
Yes

May 16, 2025

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The service advisor was friendly and efficient. He called me during the course of service and there were no surprises More

by RRAGHAVAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Sistoso

April 28, 2025

Dealership Rating
Employee Rating

Always first class service from Audi Livermore. Car is picked up and dropped off at our door. Service is performed thoroughly with both video and written updates after initial inspection and once w More

by NWBC
Service Price Transparency
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Recommend Dealer
Yes

April 07, 2025

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They have been serving my car since 2016. I’m happy with the service they have provided. More

by BOB_ANDREWS
Service Price Transparency
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Recommend Dealer
Yes

April 03, 2025

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Employee Rating

Great service and attention. Nancy follows through all the time and service is always good. More

by SCHOFIELD
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nancy Frasula

March 18, 2025

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Employee Rating

BEST DANG SERVICE EVER! THIS IS GOING TO SOUND LIKE A PAID ADVERTISEMENT BUT I PROMISED THE FOLKS THAT WORK AT AUDI OF LIVERMORE CA I WOULD WRITE AN 100% HONEST POST OF MY E More

by ECEREGHINO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Choy, Ismael Dastagirzada, Nancy Frasula, Faith Clark, Josh Sistoso , FAITH CLARK IS A CONSUMMATE PROFESSIONAL IN EVER SENSE AND SHE SHOULD BE "CLONED" AND GIVEN A BIG RAISE - FAITH IS AMAZING

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