Johnny Cheng

Dealership is a joke they're only worried about your money not you. They suck. money not you. They suck. More

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Best customer service experience ever, I tried other places and the customer service at Livermore Audi is exceptional. places and the customer service at Livermore Audi is exceptional. More

by Renie Verified Customer Verified Customer

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Mr. Johnny Cheng and every member of Audi Livermore teams are extremely professional, knowledgeable and are respectful and very patients. The team in the interior services or on the floor representatives ar are extremely professional, knowledgeable and are respectful and very patients. The team in the interior services or on the floor representatives are just great. and I am thankful for 17+ years , just thank all of the service members. More

by SHAHLA.SAFAIE Verified Customer Verified Customer

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Faith is amazing. She kept me looped in on my car repairs status and made the pickup process very easy. I will ask her to be my advisor when I bring the car back for She kept me looped in on my car repairs status and made the pickup process very easy. I will ask her to be my advisor when I bring the car back for servicing. The Service Manager is great and the sales staff is top notch. I look forward to being a customer for many years!! More

by Dre Verified Customer Verified Customer

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Clean Friendly staff Nice service person but I didn't expect my car to need repairs the second day i bought it. That part was disappointing expect my car to need repairs the second day i bought it. That part was disappointing More

by LECIA124 Verified Customer Verified Customer

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I love Livermore Audi! It's my third car I have bought there. Super sales and service. Warm and friendly. It's my third car I have bought there. Super sales and service. Warm and friendly. More

by georgeatechie Verified Customer Verified Customer

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The whole service adviser of Audo Livermore are professionals specially S A Ishmael . And Mr Johnny Cheng the Service Manager very accommodating and professional . professionals specially S A Ishmael . And Mr Johnny Cheng the Service Manager very accommodating and professional . More

by mrp_888 Verified Customer Verified Customer

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Nancy Frasula is an exceptional representative for Audi. Nancy is professional, personable, knowledgeable and extremely hard working. Anytime I need service or have any other needs for my Audi's, Nancy i Nancy is professional, personable, knowledgeable and extremely hard working. Anytime I need service or have any other needs for my Audi's, Nancy is the first person I call. She's amazing! More

by AGPALACE Verified Customer Verified Customer

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The customer service is exemplary! The entire team is on it. Very helpful and kind! The entire team is on it. Very helpful and kind! More

by Laura Chopp Verified Customer Verified Customer

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Nancy is fabulous to work with. She is fast, efficient, and most importantly very customer oriented, friendly and smiling. She has helped me getting my Audi's serviced and taken car She is fast, efficient, and most importantly very customer oriented, friendly and smiling. She has helped me getting my Audi's serviced and taken care off for over 10 years now and she has never let me down. She is a most valuable asset to the Livermore Audi dealership and a reason why I keep coming back. Take good care of her ! More

by VANWONTERGHEM1 Verified Customer Verified Customer

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