Johnny Hoy | Page 11

Best buying experience ever Although I am a car enthusiast, I always find purchasing a new car a hassle. This time it was different: I could not be happier and can only highly re Although I am a car enthusiast, I always find purchasing a new car a hassle. This time it was different: I could not be happier and can only highly recommend Alfa Romeo of Minneapolis. First of all: I am located about 4 hours from them, meaning that all negotiation should happen by email. No problems at all: they offered a very good price for a special order and were honest from the start, with no pressure at all. Brett was really straight forward on what could and what could not be done, on the estimates for the arrival, price and lease offers. The car came on time and they prepared the paperwork for me in advance, in order I did not have to spend ANY time in the F&I office. Just flew in MSP and came back home driving my new car. Johnny was great during the delivery and did not mind spending a good hour explaining all the features of the new Giulia. Overall, my smoothest and most satisfying car buying experience. I hope to do business with them again! More

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Johnny on the spot!!!! I have boaught 2 cars from Johnny Hoy over the last 4 years! He has truly been the first car salesmen I truly could trust! I have had a great Experien I have boaught 2 cars from Johnny Hoy over the last 4 years! He has truly been the first car salesmen I truly could trust! I have had a great Experience working with Johnny and his team at the Fiat dealership in Minneapolis! Johnny doesn’t play games and he is always there if you need him! Johnny is a great person doing a great job! Please pass this on to Johnny and his Co works! Thanks! Jerry More

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Very good experience at FIAT dealer All staff are nice and friendly. They are open to negotiate and I got a good deal. Really enjoyed my visit there and highly recommend it. All staff are nice and friendly. They are open to negotiate and I got a good deal. Really enjoyed my visit there and highly recommend it. More

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Alfa Romeo The staff was fantastic very knowledgeable and helpful when it came to buying and selling a vehicle. They knew about the features in the car and also The staff was fantastic very knowledgeable and helpful when it came to buying and selling a vehicle. They knew about the features in the car and also went through a demo of all the parts of the car and made sure you knew everything before you drove off. More

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Personalized Service and Attention to Detail I purchased a 3-year-old, lightly used Volkswagen Jetta from Luther FIAT of Minneapolis. I will definitely be going back to this dealership for my nex I purchased a 3-year-old, lightly used Volkswagen Jetta from Luther FIAT of Minneapolis. I will definitely be going back to this dealership for my next car, especially if the same sales person, Johnny Hoy, is available. Johnny went the extra mile and helped me track down the exact car I was searching for in the Luther inventory. He even personally drove over to the other dealership twice to retrieve the car so I could test drive it. I was having a tough time deciding between this car and another Volkswagen with a different drivetrain. Johnny arranged a side-by-side comparison and never once made me feel like I was wasting his time. I have never had a more comfortable car-buying experience, and I have never been more satisfied with a purchase. More

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Johnny Hoy made our experience perfect! Every customer must come in to a car dealership with a certain degree of trepidation. Every time I have bought a car, I have experienced uncertainty Every customer must come in to a car dealership with a certain degree of trepidation. Every time I have bought a car, I have experienced uncertainty and wariness. Johnny Hoy took the time to get to know me, explore what my needs and requirements were for a car. He, through his incredible people skills, was able to de-escalate the naturally anxious feeling of going in to a car dealership and get me to a comfortable place where I trusted him and truly felt like I had a partner in navigating the morass of car buying. We talked through several models and finally arrived at an option that met all my needs. He carefully navigated me through the purchasing options, making sure i fully understood the process - and moreover, making sure I was COMFORTABLE with those options. Any time I was uncertain, or needed clarification, he slowed down the process until I felt confident with the data and was ready to proceed. I left with a new car that has been fantastic for me - and every day I look at it, I can’t help but think of what a great experience I had because of Johnny Hoy. He truly understands how to treat people with dignity and respect. It’s so comforting knowing that gone are the days of stupid high pressure sales tactics like enduring someone saying “So, what do we have to do to put you in that car, today?” Seriously, has that ever worked with ANYONE who has half a brain? Well Johnny Hoy is the antidote for that kind of ancient thinking. All my future car purchases will go through Johnny no matter what brand he works with. More

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A great experience! I thought I was just going to look at the new Giulia but of course left with a new car! Johnny Hoy was amazing and gave great customer service then an I thought I was just going to look at the new Giulia but of course left with a new car! Johnny Hoy was amazing and gave great customer service then and for anything I have needed after. Love my new car! More

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Fantastic service Fiat dealership is a very welcoming business with professional employees. The first time I bought my car 4 years ago we were very lucky to have Johnny Fiat dealership is a very welcoming business with professional employees. The first time I bought my car 4 years ago we were very lucky to have Johnny helping us. We absolutely loved the guy! A year ago we got our second car with Fiat and we absolutely had to have Johnny helping us. He is such a kind, knowledgeable and welcoming person! I would never go to a different dealership just because of him. Ben did the financing supper fast, he will make sure you get the best possible deal. Thank you Johnny and Ben for taking our experience to a new level! More

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Efficiency Very timely work. Friendly staff. And straight to the point. Worth the price. I would recommend hiring more diverse staff to reflect the area and the Very timely work. Friendly staff. And straight to the point. Worth the price. I would recommend hiring more diverse staff to reflect the area and the clientelle! More

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We bought a car and we made a friend! =) Our experience, from the moment we pulled up to the lot full of excitement, to driving away in our new car, was wonderful! Johnny was informative and Our experience, from the moment we pulled up to the lot full of excitement, to driving away in our new car, was wonderful! Johnny was informative and just as excited about this next step in our life as we were! This car has kept us save and taken us on many journeys- and will take us on many more! We didn’t just leave with a new car that day. We left with a new adventure. More

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