Johnny Monell | Page 6

Horrible/dissatisfied customer I have an video of the general manager Mike Bowe calling me trash. The manager Kam Jenkins received the wrong information from his service Dept, we v I have an video of the general manager Mike Bowe calling me trash. The manager Kam Jenkins received the wrong information from his service Dept, we verified the correct information with Hart Infiniti regarding the amount it would cost to fix my tire sensors. Kam agreed to pay me because he was wrong and the general manager said "no he wasn't giving the trash anything". The customer was correct, the dealership tried not to fix the tire sensors. The car was purchased 2wks ago and it was still cover under the warranty. I was called trash by the ganeral manager twice, I recorded him & I recorded Kam telling he was wrong. Jonny also called me a liar when he had no idea what was agreed upon between Kam & I. Terrible customer skills, misleading information and tries to take advantage of females. I have never been treated with such little respect by a business, I purchased a vehicle from More

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GREAT Service with Johnny! Great Service with Johnny! Got exactly what I was looking for. This is my 2nd car with this dealership. Both cars were great. Johnny worked hard to ge Great Service with Johnny! Got exactly what I was looking for. This is my 2nd car with this dealership. Both cars were great. Johnny worked hard to get me both cars with no issues. Will be going back to see Johnny when I decide I want another car. Lauren & Angel More

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Excellent service As a new customer purchasing my very first vehicle at A Better Way Wholesale Autos, I have to say was such a great experience. All employees that help As a new customer purchasing my very first vehicle at A Better Way Wholesale Autos, I have to say was such a great experience. All employees that helped me were very respectful and went beyond my expectations getting me a great deal. I want to personally thank Johnny Monell with helping me with the process of purchasing my first vehicle. He made sure that I got the best of the best with deals and keeping me satisfied and updated with all information I needed to know. I highly recommend coming here. Great people, great experience, and great service. Thanks again A Better Way Wholesale Autos, appreciate everything you guys did for me. - Christina D. More

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Very easy to work with Jeremy and Johnny were very accomodating and answered all my questions with honesty. The entire transaction went very smoothly. I highly reccommend th Jeremy and Johnny were very accomodating and answered all my questions with honesty. The entire transaction went very smoothly. I highly reccommend this dealership to anyone looking to purchase a vehicle. More

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Need to improve a little in greeting customers We came in and it was very busy. There needs to be someone in front to greet customers and direct them to a salesperson. Once we found a salesperson i We came in and it was very busy. There needs to be someone in front to greet customers and direct them to a salesperson. Once we found a salesperson it was smooth sailing. More

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Great service Johnny was very helpful throughout the entire process and he answered all our questions in detail. He was understanding and did everything he could to Johnny was very helpful throughout the entire process and he answered all our questions in detail. He was understanding and did everything he could to accommodate our circumstances. The whole process of purchasing a used car can be a hassle, but with his help it was a smooth process. There were no high pressure tactics one would expect at a dealership and I left the lot confident in my purchase. I was very satisfied with the service. If you are in the market for a used car, this is the place to go! More

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I got in love with this place I love the attention from everybody in this place, soons you croos the door, was a good experience, thanks Johnny for your help, Im happy with my car I love the attention from everybody in this place, soons you croos the door, was a good experience, thanks Johnny for your help, Im happy with my car More

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First car experience I walked into the store and was immediately seated with Johnny who was very personable and helped me to get into the car I wanted and at a great price I walked into the store and was immediately seated with Johnny who was very personable and helped me to get into the car I wanted and at a great price. He helped me get my first car and was so helpful! Thanks Johnny! More

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A VERY THOROUGH CUSTOMER ORIENTED BUSINESS JOHNNY WAS AWESOME,MADE SURE EVERYTHING WAS DONE,AND CONCERNED HIMSELF WITH MY SATISFACTION. IT MAY HAVE TAKEN SOME TIME, BUT HE MADE SURE EVERY DETAI JOHNNY WAS AWESOME,MADE SURE EVERYTHING WAS DONE,AND CONCERNED HIMSELF WITH MY SATISFACTION. IT MAY HAVE TAKEN SOME TIME, BUT HE MADE SURE EVERY DETAIL WAS COVERED. AWESOME CUSTOMER SERVICE, JUST A DECENT MAN. More

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Excellent Team This is our second purchase with Johnny at A Better Way. Great prices, vehicles and a great team all around! Will purchase again and will definitely r This is our second purchase with Johnny at A Better Way. Great prices, vehicles and a great team all around! Will purchase again and will definitely recommend to friends and family. More

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