Johnny Vines

Shawn Kahn was very helpful and understanding in helping me purchase my Escape. Shawn and Johnny Vines were patient with me throughout the process of buying my vehicle. Only concern I had was getting my me purchase my Escape. Shawn and Johnny Vines were patient with me throughout the process of buying my vehicle. Only concern I had was getting my refund on my service contract with Triton on my traded in vehicle. I was told it would take 4-6 weeks was understandable. however, they hadn't even processed the cancellation at week 8! After calling 2 finance officers and getting no response after leaving messages, I called Chris Ballard Finance Director. He followed up with me and was able to get my request processed. I received my refund within 10 days. More

Report | Print

Excellent experience. I was searching all over Texas to find the exact vehicle I wanted. Finally found it at 5 Star Ford of Dallas. Since I live in San Antonio I contact I was searching all over Texas to find the exact vehicle I wanted. Finally found it at 5 Star Ford of Dallas. Since I live in San Antonio I contacted 5 Star Ford of Dallas originally on the internet. Spoke with Kim on the phone and followed up with emails. I must have drove them crazy with all the questions I had but they were patient and always responded quickly. When I arrived at 5 Star Ford of Dallas Kim was eagerly waiting. Everyone I spoke to was very friendly. Kim made sure that the experience went smoothly. It was worth the 5 hour drive to get my 2025 Ford Maverick from them. If they were closer I would be stopping in very frequently just to visit. More

Report | Print

Worst experience ever. I don’t know who or what to believe from any of the ppl I’ve spoken to. One salesman even hung up on me. I don’t know who or what to believe from any of the ppl I’ve spoken to. One salesman even hung up on me. More

Report | Print

Leon my salesman at Five Star Ford was great! The overall experience so far has been very pleasant. The overall experience so far has been very pleasant. More

Report | Print

Upon arriving we were greeted and help was immediately given to us. LaRay was extremely Professional and Patient, with capital P’s. He went above and beyond looking high and low to get what we were lookin given to us. LaRay was extremely Professional and Patient, with capital P’s. He went above and beyond looking high and low to get what we were looking for and fulfill our family needs. Being that this was our first experience getting a new car, everyone there was very patient and helpful. Derek was also great during the financial part of the process. He walked us through it all step by step. We are blessed that we came to the right place where we truly got to have a 5 star experience. More

Report | Print

Bought two trucks…BEST experience ever! Sales and Finance are top notch…won’t buy Ford anywhere else! Sales and Finance are top notch…won’t buy Ford anywhere else! More

Report | Print

Great staff and great service. I will be back for my next vehicle . Ask for Johnny Vines. I will be back for my next vehicle . Ask for Johnny Vines. More

Report | Print