Joleen Hanson | Page 15

Unfortunately I asked a couple questions that I didn't get truthful answers to. The pickup had a funny smell on the interior, but when I asked I was told that is the smell of the upholstery cleaner they u get truthful answers to. The pickup had a funny smell on the interior, but when I asked I was told that is the smell of the upholstery cleaner they use. Everyone I have asked says that is smoke smell from a smoker. Still would have made the purchase and took care of the smell. But to be dishonest is not cool. More

by GIVETHANKSTOHIM Verified Customer Verified Customer

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We decided on the spur of the moment to stop in Monticello on our way to the cities. The internet said they had 2 of the cars/model/color that I was interested in, but I called to confirm anyway. I Monticello on our way to the cities. The internet said they had 2 of the cars/model/color that I was interested in, but I called to confirm anyway. I knew one of them had a couple additional features, which I wanted. I was impressed that Tony Laplant had the less expensive one parked in front of the dealership - not pushing the highest priced one. Once we determined we liked a Buick he brought the other one up and we took it for a ride. He explained all the new awesome technology it has and answered all of our questions. We also met the owner, Jeff Sell, and a long time happy customer who owns the same kind of vehicle we were looking at. Joleen was terrific at getting all the documents explained and signed. Everyone there had extremely high energy and it was actually a fun experience to be at West Metro. What was particularly nice is that they were all truly sincere. Although we have purchased quite a few new vehicles over the years, West Metro is the only dealer who ever shipped us an appreciation gift. However, the greatest part is that my beautiful Buick Enclave Avenir is a pleasure to drive and we can’t wait to take it on road trips. It’s like driving on a cloud! More

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Friendly people not pushy Worked with Cory he was good Gave us what we wanted for our trade in good Gave us what we wanted for our trade in More

by JAMISON0 Verified Customer Verified Customer

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Great service and friendly support. Quick wrap up with purchase - would definitely recommend and come back! Quick wrap up with purchase - would definitely recommend and come back! More

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Kent was amazing ! Very attentive and responses very quick to any concerns or questions. Overall I would rate them 11/10 if possible Their team at west Metro is Great . Very attentive and responses very quick to any concerns or questions. Overall I would rate them 11/10 if possible Their team at west Metro is Great . More

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A wonderful buying experience at West Metro Buick GMC. I highly recommend them and will be checking back for our next vehicle purchase I highly recommend them and will be checking back for our next vehicle purchase More

by MDFFARM Verified Customer Verified Customer

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Dropped a truck off to get service and we ended up leaving with 2 new trucks. Great dealership. Great experience again. leaving with 2 new trucks. Great dealership. Great experience again. More

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Kent is the best! He’s always so helpful and explains everything great!!! The whole dealership is very friendly. This is my favorite dealership because of Kent!! Quick He’s always so helpful and explains everything great!!! The whole dealership is very friendly. This is my favorite dealership because of Kent!! Quick and easy process with great prices! More

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Great staff…. great car buying experience…friendly, knowledgable, came away very satisfied with our purchase. great car buying experience…friendly, knowledgable, came away very satisfied with our purchase. More

by RDSROANSRULE Verified Customer Verified Customer

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I love my new GMC Terrain I’m grateful to Tony for his patience with us and so happy to get the deal done. Just think three vehicles in 2 months from this family patience with us and so happy to get the deal done. Just think three vehicles in 2 months from this family More

by TERRIEVEN Verified Customer Verified Customer

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