Jon Affeltranger

They don’t want or need black business here. First time I took my car to get some basic work done, the day I was supposed to come pick my car up, my key was not at the dealer. Nobody called to t First time I took my car to get some basic work done, the day I was supposed to come pick my car up, my key was not at the dealer. Nobody called to tell me that before driving an hour plus to get there. Secondly, today I dropped my car off to get my side mirrors replaced. It’s in my customer profile and obviously when I pulled up my car was pink. They wasted my time scheduling me an appointment knowing what I was coming in for and knowing the COLOR of my car. The service manager didn’t want to work on the car because it was painted PINK. My car being pink has nothing to do with them simply fixing my side mirrors. I truly believe they refused to this job because I was BLACK. I called another Audi location who said they can do the job and have an appointment scheduled with them. Another reason I believe they denied me is because my insurance was paying for it and I wasn’t coming out of pocket. Take your BLACK DOLLAR where it’s valued because it is not here. And don’t bother calling corporate they’re full of xxxx too! More

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Exactly what the car buying experience should be. My wife and I came in wanting to look at two Certified Pre-Owned Audis I found on their website. We felt immediately at ease talking with David. He My wife and I came in wanting to look at two Certified Pre-Owned Audis I found on their website. We felt immediately at ease talking with David. He normally deals with new cars, not the pre-owned, but instead of handing me off to someone else he went ahead and helped us get things moving. He quickly provided a valid reason why the more expensive of the two would not be right for me and we ruled it out. Seriously. In an industry where upselling is the norm, right off the bat he shows he's more interested in providing the right car. He did provide information about the pros and cons of a new car and a lease instead of straight purchase of CPO. Was worth considering but we opted to stick with the original plan and it didn't come up again. While waiting for the car to be brought around we chatted like we went to high school together. Easy rapport, no pressure. After the test drive he coordinated with Jon and another (who I'm afraid I'm flaking on his name right now) to get everything put together and give us all the details on optional components like additional warranty. Once again, the team did not push, they informed. More

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Audi Q3 Love the new car and the buying experience was great. Would recommend Jon, David, and Sewickley Audi to friends and family. Glad we decided to inclu Love the new car and the buying experience was great. Would recommend Jon, David, and Sewickley Audi to friends and family. Glad we decided to include them in our search for a new car. More

by DD1125 Verified Customer Verified Customer

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Dream car achieved When I went to the Audi dealership I had one goal in mind, to purchase the car of my dreams. See, as a little girl I remember wanting an Audi when I g When I went to the Audi dealership I had one goal in mind, to purchase the car of my dreams. See, as a little girl I remember wanting an Audi when I grew up. The luxury and class those car held was a goal to achieve. So I worked hard and after many years I was finally able to purchase my dream car. little did I know that the car would be half the experience I was dreaming of. Jon introduces himself and I could just tell we were going to get along perfectly. His friendly demeanor and kindness was exactly what I was looking for in a salesman. He was knowledgeable in cars outside of Audi too and was able to give me pros and cons of each vehicle. He kept the conversation very fact driven. Throughout the process he made sure I knew I was in control of the sale and did not make me feel pressured into a purchase. He truly went above and beyond for me and my family. I know when I comes time to purchase again from Audi I will be requesting his services. This dealership is lucky to have such a great salesman. More

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Prompt, kind, not pushy Really took time and care to understand our needs and then search for options to meet them. There was not a big push to just sell us whatever that had Really took time and care to understand our needs and then search for options to meet them. There was not a big push to just sell us whatever that had. More

by RW Verified Customer Verified Customer

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Upgrading my Ride I was very pleased with my experience when I recently purchased my 2018 Q5. I found the exact vehicle I was looking for, got a great trade in $, and I was very pleased with my experience when I recently purchased my 2018 Q5. I found the exact vehicle I was looking for, got a great trade in $, and financing options.. My salesman, Jon Luke Affeltranger was and is so knowledgeable about automobiles in general and all the features. A great overall experience! More

by FOODCZAR Verified Customer Verified Customer

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Long process, successful ending. I tried to buy a BMW from this location in the past, and wasn’t successful due to lack of communication. When I returned a few months later, I met I tried to buy a BMW from this location in the past, and wasn’t successful due to lack of communication. When I returned a few months later, I met with a new salesman who was fantastic. Jon was patient and tenacious. He found the perfect car for me and helped me figure out exactly how to execute the transaction. Considering he is very new to the business, he did a great job. He was honest and kept in touch about next steps. When all is said and done, I’m not 100% sure I would go back to this dealership if Jon weren’t there. He is pretty much the only reason I continued here. The communication between the staff members isn’t great, but Jon went above and beyond to help me. I’m grateful for that and now have exactly the car I want. More

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Outstanding experience Starting with the salesman that helped us, Jon Affeltranger, he was personable, knowledgeable, helpful and in all made us feel that his only interest Starting with the salesman that helped us, Jon Affeltranger, he was personable, knowledgeable, helpful and in all made us feel that his only interest was in helping us find a vehicle that was a perfect fit for us...well done. Overall, the experience was excellent and made us feel at home and part of the Audi family. More

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Great people, great experience This is our second vehicle from this dealership, and we couldn’t be more pleased. Everyone is consistently friendly, polite and helpful. Jon A. was ou This is our second vehicle from this dealership, and we couldn’t be more pleased. Everyone is consistently friendly, polite and helpful. Jon A. was our salesperson, and he was an absolute delight! From the test-drives to pick-up he was fun to be around and was very professional. Everyone did a great job to make sure everything went smoothly for us. I highly recommend them. More

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Great experience! Jon was great! Even with his short time working for the company, he was very knowledgeable and took the time to find the answers that I needed. Jon was great! Even with his short time working for the company, he was very knowledgeable and took the time to find the answers that I needed. More

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