Jon Alois | Page 3

The service department did a good job finding the problem and repairing my vehicle in two days on an emergency breakdown. and repairing my vehicle in two days on an emergency breakdown. More

by mydodgeram150 Verified Customer Verified Customer

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Everything was done on time. Everyone I dealt with were very helpful. I will be back. Everyone I dealt with were very helpful. I will be back. More

by CHAVEZ3521 Verified Customer Verified Customer

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Service techs are amazing… 5+. Middle management is ZERO. I brought my car in the day before for a 10 am appointment the next day. I thought it would be easier for them. No call Middle management is ZERO. I brought my car in the day before for a 10 am appointment the next day. I thought it would be easier for them. No call ,so I called them 2pm to find out when my car would ready. I was told “we did not get to your car today.” When I got there and asked middle management (Taylor)… who made the decision to not work on my car today and when were you going to let me know about it? He did apology for the “lack of communication”…then said multiple times rather arrogantly “no one made the decision” we just did not get to your car today. We can get to it tomorrow… like he was doing me a favor. Hmmmm… 10 AM appointment and no one made the decision to not work on my car, in a multi-bay service center??? AND I had to call them to find it out. AND now you want my car for another day. I felt sorry for the service technicians they both looked down when I asked Taylor how can that happen? No one takes accountability for their actions, they just leave service tech to take the blame. Unreliable. Sad really. If I were Jon or Eric I would be looking for employment elsewhere. Dennis More

by Dennis A. Verified Customer Verified Customer

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Fast friendly service Trey was kind and understanding! Would recommend ten out of ten and will continue to service my vehicle there!!! Would recommend ten out of ten and will continue to service my vehicle there!!! More

by alexmford0716 Verified Customer Verified Customer

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Efficient and responsible service. I asked about a veterans discount and was told no. I am sure I was offered a veterans discount in the past. OK, it doesn't hurt to ask. Very pleased I asked about a veterans discount and was told no. I am sure I was offered a veterans discount in the past. OK, it doesn't hurt to ask. Very pleased with this service department More

by Romasurus Verified Customer Verified Customer

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They always greet me with a smile. They are very professional and helpful when I ask questions. They are very professional and helpful when I ask questions. More

by Christine Verified Customer Verified Customer

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Woody is a great salesman, always ready to help and answer any questions. He also has a great personality and very knowledgeable about the cars he is selling. I will continue to buy all my vehicles wit answer any questions. He also has a great personality and very knowledgeable about the cars he is selling. I will continue to buy all my vehicles with Hub and they also have a great service department. More

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Great service and customer service so far all my oil chang and tires rotation being a pleasure to have them done at the dealer thanks…. chang and tires rotation being a pleasure to have them done at the dealer thanks…. More

by pepe7544 Verified Customer Verified Customer

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Great, friendly stuff, fully stock waiting area a wide variety of coffee came and got me when it was done fast and efficient and they wash the side of the car variety of coffee came and got me when it was done fast and efficient and they wash the side of the car More

by stroz Verified Customer Verified Customer

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Everything went well, and the price was reasonable. I had a ride to and from work. I would recommend Griffin Jeep I had a ride to and from work. I would recommend Griffin Jeep More

by MILWAUKEE007 Verified Customer Verified Customer

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