Jon Blakely

⭐ 1 STAR – Extremely Disappointed With Indy Hyundai | Loyalty Clearly Means Nothing I honestly wish I could give zero stars. This is my THIRD vehicle purchased from Indy Hyundai, and after everythi Loyalty Clearly Means Nothing I honestly wish I could give zero stars. This is my THIRD vehicle purchased from Indy Hyundai, and after everything I have experienced, I can confidently say that I will NEVER purchase another vehicle from this dealership. I am extremely disappointed—not only with the problems I have experienced with the vehicles, but with the way I have been treated as a loyal, returning customer. My first vehicle from Indy Hyundai had multiple problems, including water leaking into the trunk, more than three faulty tires that had to be replaced, and issues with the windows rolling down. In June 2026, I purchased a brand-new vehicle from them, traded in my previous car, and even paid to have the windows tinted. Then, about a month later, I was informed that the dealership had actually given me the wrong vehicle. For that entire first month, I also could not get my Blue Link properly set up. Looking back, it makes sense—the vehicle/VIN information I had wasn’t even correct because I had been given the wrong car. On top of that, I am still waiting to be reimbursed for the tint I paid for on the vehicle they mistakenly gave me. Now I’m dealing with yet another issue involving condensation in the headlight, which has escalated to an issue with the entire headlight assembly. At this point, I feel completely dismissed as a customer. After purchasing three vehicles from the same dealership, I expected my loyalty to mean something. Instead, I feel like I was simply another sale. Once the paperwork was signed and the vehicle was sold, the level of care and concern changed completely. I have continued to give Indy Hyundai my business because I believed I had built a relationship with this dealership. Unfortunately, this experience has shown me otherwise. Between being given the wrong brand-new vehicle, going a month without Blue Link because of it, still waiting on money I am owed, and continuing to deal with vehicle issues, I have lost all confidence in this dealership. I will not be purchasing another vehicle from Indy Hyundai, and I would strongly encourage anyone considering doing business here to pay very close attention to their paperwork, VIN, and vehicle before leaving the dealership. After three purchases, I expected much better. More

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They made my car buying experience smooth and easy. Jon and Asanti were great helpers. Jon and Asanti were great helpers. More

by MIW280 Verified Customer Verified Customer

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