Jon Chiles
Jon Chiles at Findlay Lincoln

Jon Chiles

Service Director

Findlay Lincoln

310 Gibson Road
Henderson, NV 89014

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4.8
229 Reviews
4.8

229 Reviews

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229 Reviews of Jon Chiles

September 24, 2025

Dealership Rating
Employee Rating

I was a little disappointed that no loaner cars were available, especially after the pitch for me to buy the extended warranty. Other than that everyone was very nice and they got my parts on order. More

by howard_777
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Findlay Lincoln responded

Howard, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 23, 2025

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Employee Rating

It is very easy to schedule appointment. Very friendly and work done efficiently and professionally. More

by Jrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2025

Findlay Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Findlay Lincoln.

September 15, 2025

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These gentlemen I had the pleasure of dealing with were top notch. Very professional, personable, and easy to work with. From Keith in the service department to Kairo in sales. You have won me over. Tha More

by T.deitrich
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tom Almassy

Sep 15, 2025

Findlay Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Findlay Lincoln.

September 15, 2025

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Jose was my service writer and he was great! That’s why I’m offering 3 stars. However, Jose needed to be out of work and when that happened there was zero follow up. I tried getting in contact w More

by MSTAYLOR269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose in service

Sep 18, 2025

Findlay Lincoln responded

Ms. Taylor, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 14, 2025

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The dealershi was very efficient specially Paul the sales agent, very happy with the service. More

by ARTCORTEZ54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Almassy , Paul the salesman

Sep 14, 2025

Findlay Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Findlay Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else.

September 12, 2025

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Great service! Everyone at this Dealership is top notch. We will not go anywhere else. More

by sflo631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Jones

Sep 12, 2025

Findlay Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Findlay Lincoln.

September 11, 2025

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My service rep Keith did an outstanding job on my Lincoln. No words can say how wonderful he was. The car is perfect just like new. We even renewed our service plan for the second time. I will never More

by LYOUNGMAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Findlay Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 10, 2025

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Employee Rating

Keith does an excellent job of getting me in for servicing my vehicle and the service is top notch. More

by JG
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Keith Platt

Sep 10, 2025

Findlay Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Findlay Lincoln, we look forward to having you as a valued customer for many years to come!

September 06, 2025

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Employee Rating

Findlay Lincoln Henderson provided excellent customer service and truly went over and beyond. They were very easy to communicate with and I would highly recommend the service center to all! More

by Jessica I.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tom Almassy , Keith and Marcus were also excellent

Sep 06, 2025

Findlay Lincoln responded

Thanks for sharing about your experience with Findlay Lincoln. We appreciate your business and hope to see you again soon!

September 06, 2025

Dealership Rating
Employee Rating

Service was completed in a timely manner and was completed in less than the 3 hr estimate. More

by ventajas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2025

Findlay Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Findlay Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else.

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