BMW of Cincinnati North

A shout out for the splendid work by the Service Department! Service Manager Tim and Technician Jeremy did a GREAT job installing a radar detector for my recently purchased BMW. Their task was Department! Service Manager Tim and Technician Jeremy did a GREAT job installing a radar detector for my recently purchased BMW. Their task was made more difficult, as locating a “switched” circuit on a modern day BMW is a significant challenge. They knew it was important to me, they persevered, and I’m thrilled! This is a great service department, with Service Advisor Kaitlin keeping track of the progress! ….also, the buying experience from Sales Manager Ed and Client Advisor Igor was wonderful! (full disclosure: have purchased four new BMWs from Ed over the years – the man is a legend!) More

After driving nothing but Lexus for 30 plus years, Brad made the move to BMW so easy! No pressure, just a patient guy waiting on me to work through the emotion of trading in a car that I love for one that made the move to BMW so easy! No pressure, just a patient guy waiting on me to work through the emotion of trading in a car that I love for one that I will love even more! No pressure, just kindness and knowledge to share. 100% recommend! More

Always a pleasure visiting BMW Cincinnati North and our Sales Associate Matt Tucker. He was on top of reaching out and offering us the end of year promotions allowing us to get into a new X3 early. Matt wo Sales Associate Matt Tucker. He was on top of reaching out and offering us the end of year promotions allowing us to get into a new X3 early. Matt worked hard and delivered. Drove out with our new car. Not a bad Saturday afternoon! Thanks Matt! More

I met Brad when I wasn’t ready to purchase, and he was patient and answered all my questions even knowing I wasn’t buying. When I was ready to purchase I reached out to him because I appreciate that kind patient and answered all my questions even knowing I wasn’t buying. When I was ready to purchase I reached out to him because I appreciate that kind of interaction, especially as a female. Words can’t express how great he was! The whole buying experience was the BEST I have ever had! Then, when we were waiting to complete the purchase so many other associates who weren’t even involved interacted with us and were so kind. They weren’t involved in the sale, they were just good people who loved their jobs, and it showed. Going forward the benefits to having anything serviced are amazing, and I am confident I will be taken care of. My husband is already considering BMW from this dealership for his next purchase, and I would absolutely recommend this dealership to anyone. I can’t imagine straying from BMW or this dealership when considering future purchases. More

This dealerships was kind and got me what I needed without a lot of the run around toying and hassle of most other dealerships it was actually a pleasant experience. without a lot of the run around toying and hassle of most other dealerships it was actually a pleasant experience. More

Brad and team are very responsive, knowledgeable and easy to deal with. Very efficient process to buy new vehicle and trade existing one. Would recommend this team for future purchases. to deal with. Very efficient process to buy new vehicle and trade existing one. Would recommend this team for future purchases. More

We just a purchased a used 3 Series and Brad was super helpful through the entire process. There was a ding on the windshield that he noticed and replaced the window free of charge, also through wheel cap helpful through the entire process. There was a ding on the windshield that he noticed and replaced the window free of charge, also through wheel caps and a new driver side arm rest. This is a used car and they went above and beyond to make it almost new! We will definitely go back for our next car. More

We stopped in at BMW of Cincinnati North one morning without a appointment. Brad Schultz greeted my wife and I at the door and was most cordial but not at all pushy. Our purchase, from wherever that may without a appointment. Brad Schultz greeted my wife and I at the door and was most cordial but not at all pushy. Our purchase, from wherever that may be, was for my wife. After a long line of Lincoln cars and suv's, she wanted a sedan. Ford/Lincoln no longer builds a car other than the Mustang. She has also owned a few of those in the past. Our first foray into a non-Ford purchase after 49 years was near. Brad was sensitive to our apprehensions. He went to great length to supply my wife with a car that met her wants completely for a test drive. Only took 3 to satisfy her. Sales Manager Ed Besl had a hand also. Alise did a great job teaching the car's controls with Clay Moreland handling the F&I with care. Thanks again to them all. If our first BMW is as satisfying as the sales experience we will definitely return. More

I recently worked with Brad purchasing a used vehicle listed online. It was exactly what I was looking for and Brad was so helpful- went the extra mile to make sure I was comfortable with my purchase exp listed online. It was exactly what I was looking for and Brad was so helpful- went the extra mile to make sure I was comfortable with my purchase explaining their 150 check point inspection and helping me to feel confident that this is a good, safe , and reliable car. He then called a few days later to make sure I was still happy with my purchase- I thought that was very nice and will definitely purchase my next vehicle from this dealership and this salesman. More

I've worked with Brad Schultz (Salesman) for my last two cars (3 years), and Ed Besl (Sales Manager) for over 20 years. Both are real professionals and willing to work with you on any request. I had a lease cars (3 years), and Ed Besl (Sales Manager) for over 20 years. Both are real professionals and willing to work with you on any request. I had a lease return that we had discussed for probably 8 months and they hit me up with a great deal (what I look for) on a great new ride at the optimal time. Brad even came in on his day off to make this work and found a car that would fit the incentive program ending that day. I picked up a new lease and Ed was able to work out the most advantageous way (for me) to do a turn in, i.e., buyout/trade in the old lease rather than return, 7x security deposit to drop the cost, get all the rebates ending that day, and a fair value on my two trade ins. Will also say that service is very professional, always a loaner for a drop off, respectful of my time, and good work. Lastly, Chrystal Harrison in finance was top notch. I have another dealership a couple miles closer, but the folks mentioned and the dealership are what you expect when you buy/lease a BMW. Keep it up guys. More