Jon Phillips
Jon Phillips at Classic Mazda

Jon Phillips

Service Manager

Classic Mazda

6951 Center St
Mentor, OH 44060

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4.8
20 Reviews
4.8

20 Reviews

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20 Reviews of Jon Phillips

March 04, 2026

Dealership Rating
Employee Rating

Pleasant, clean, efficient. Everybody is very friendly and easy to talk too. They explain what needs fo be done and how long it may take. More

by peppardmaryann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 02, 2026

Dealership Rating
Employee Rating

Phil Albert was a pleasure to work with. He is friendly, informative and accommodating. I will recommend him and Classic Mazda to anyone who is thinking about a new car. More

by KerryO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Phil Albert

March 01, 2026

Dealership Rating
Employee Rating

Competence and honesty are the two most important considerations when deciding on where to get your vehicle serviced. Since 2013, I've been taking all of my vehicles (including a Subaru Outback and More

by mytrialguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 01, 2026

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The service writers and the service manager have always gone above and beyond. Friendly, welcoming and caring. The service I get is what keeps me coming back and paying dealership prices. More

by AWLC2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 27, 2026

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Employee Rating

Good people…. Friendly laid back dealership….didn’t take long to see that they stand behind their promises and product! More

by john.rusnak58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Walker , Bob Caukins

February 27, 2026

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Employee Rating

Service team went far beyond what they were required to do to fix my issue. Everything is running perfect now. Thanks to the service team. More

by dkobie
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 26, 2026

Dealership Rating
Employee Rating

Quick and smooth service, very friendly staff. Appointment was on time and was done promptly. More

by tlp419
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Albert

February 26, 2026

Dealership Rating
Employee Rating

I was given an appointment quickly and my issue was addressed right away. They made sure I understood what the problem was and were very pleasant and professional. More

by LAURIEKOERNER
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Joseph

February 26, 2026

Dealership Rating
Employee Rating

I was handled immediately at my appointment & told that the service would take about an hour, which it did. I was very pleased with the service as the car is performing well. More

by seawind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie

February 26, 2026

Dealership Rating
Employee Rating

Smelled antifreeze, probably just residual , nothing leaking. Everything looks good and was treated very professionally. More

by Mkurkowski
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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