Jonathan Altamirano

Sold my vehicle to Joe Machens Ford in Columbia, MO under the impression that they were a reputable business who values their customers. They told me that they would not be able to sell my car on the lot and the impression that they were a reputable business who values their customers. They told me that they would not be able to sell my car on the lot and that it would have to be sent to auction because it was 8 years old. They said they would most likely “only get a few hundred bucks” after paying auction fees. We agreed to a price based off the assumption that my car wasn’t worth much due to its age. Ford then proceeded to put my car on the lot with a sale price that was over double what they paid me for it. I went back to Ford to question them about why they didn’t offer me a fair price. They simply said if I wasn’t happy with the price they offered then I shouldn’t have sold it to them. I will not be doing business with them in the future and neither should you. More

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Jarwin and team made the experience with updating my new "coyote" F150 a painless task!! Give joe machens ford chance on putting you in a new or used vehicle. Thanks Robert Hartley new "coyote" F150 a painless task!! Give joe machens ford chance on putting you in a new or used vehicle. Thanks Robert Hartley More

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Jonathon, Brent, Shane, Mark, and Nathaniel, and Gail, Receptionist have been superb aid to us. Receptionist have been superb aid to us. More

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My wife and I purchased a new 2025 Ford Explorer from Cameron Neal. He was very friendly and helpful. He made time to answer questions for us even when he wasn't at work. He broke down the deal so it Cameron Neal. He was very friendly and helpful. He made time to answer questions for us even when he wasn't at work. He broke down the deal so it was easily understood and worked with us on our trade in. Mike Butler is very friendly and showed us around when we were between financing and the Cameron. Bobby in financing helped us get what we needed for the new car without making us feel pressured. He also clarified some issues we had with financing at the Jeep dealership. I highly recommend this dealership and Cameron Neal at Joe Machens Ford if you want an honest and helpful salesman. More

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I wouldn’t buy a car from any other dealership. Thanks Steve and Jonathan for making my car buying experience so easy. Thanks so much from Fairhope, Alabama! Steve and Jonathan for making my car buying experience so easy. Thanks so much from Fairhope, Alabama! More

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Everyone from the General Manager, the truck fleet sales manager & the finance customer service person were people who helped me every step of the buying process. I want to call out Arron in particular, wh manager & the finance customer service person were people who helped me every step of the buying process. I want to call out Arron in particular, who prepped the car & provided us with a complete orientation. He appeared to be completely customer oriented, even understanding our unique situation. This is the second car that I have purchased from Joe Machens dealerships & I am very satisfied with how they treat customers. More

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Super easy to work with After reviewing your website, we found two cars we wanted to test drive. Upon arrival, we met Mack McKinney. He was kind, helpful and arranged the t After reviewing your website, we found two cars we wanted to test drive. Upon arrival, we met Mack McKinney. He was kind, helpful and arranged the test drives. After test driving the 2 vehicles we told him we needed to look at one other vehicle at a different location before we made our decision. He wished us well and did not give us the "usual" pressure to not leave. We checked out the other vehicle and they gave us a great offer. We decided to go back to Mack and he was able to negotiate an even better offer. Success! More

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Have bought several vehicles from the Machens family over the years. I have always had a great experience and feel like I’m treated like family. the years. I have always had a great experience and feel like I’m treated like family. More

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Everyone I worked with for my new Aviator purchase was fantastic. Best dealership experience I have ever encountered and there have been many. Highly recommended! fantastic. Best dealership experience I have ever encountered and there have been many. Highly recommended! More

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Mack and everyone else was great to work with it was a great experience and I will definitely be calling Mack again in the future great experience and I will definitely be calling Mack again in the future More

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