Jonathan Butler | Page 2

Andrew Woo is the BEST, he takes care of me every time I need service on my Lexus RX 350. He is Fair and Honest, you should definitely give him an opportunity to earn your business at Lexus of Towson Servi need service on my Lexus RX 350. He is Fair and Honest, you should definitely give him an opportunity to earn your business at Lexus of Towson Service! More

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Excellent, very nice and I look forward to the next time…..Monique was the best I see my she has been there so long time…..Monique was the best I see my she has been there so long More

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The staff was courteous and polite. The service was efficient, loved the text with optional services. That was a nice new feature. Brandon was super nice friendly called when my car was The service was efficient, loved the text with optional services. That was a nice new feature. Brandon was super nice friendly called when my car was ready and was late but he was very accommodating offered for me to keep my loaner until the next day if they I needed to. That was very nice. More

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Scott Johnson is an outstanding person and a superb service manager. He always responds to my service needs and schedules timely and efficient manner. He makes my relationship with Lexus of Towson a pl service manager. He always responds to my service needs and schedules timely and efficient manner. He makes my relationship with Lexus of Towson a pleasure. I appreciate his help and those of the men who work under him moving the cars. More

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The best service experience I have encountered in a long time. The service consultant Andrew Woo is very attentive, pleasant and professional. I highly recommend taking your vehicle to them for service. time. The service consultant Andrew Woo is very attentive, pleasant and professional. I highly recommend taking your vehicle to them for service. More

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Always polite... informative..prompt and dependable!! The service department ( Scott) gets five stars! This is our 3rd Lexus.. looking for our 4th! service department ( Scott) gets five stars! This is our 3rd Lexus.. looking for our 4th! More

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Great , patient salesman , show me how to connect my phone to my new car Great experience phone to my new car Great experience More

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Best car buying experience EVER From walking into the Lexus of Towson dealership to driving away in my new GX 460, the experience was perfect. Jonathan Butler (Sales) made buying a c From walking into the Lexus of Towson dealership to driving away in my new GX 460, the experience was perfect. Jonathan Butler (Sales) made buying a car exceptionally easy and enjoyable! My husband and I were treated kindly and with respect by Mike Meagher (General Mgr) Matt Meager (Business Mgr) and Jonathan throughout the entire process. We highly recommend Lexus of Towson, Jonathan and the entire staff to anyone looking for a friendly, professional, and enjoyable purchase of a new or used Lexus More

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Fantastic Two-Vehicle Purchase Experience My father-in-law was in the market for a 2019 Lexus ES350 to replace his 2008 model. My mother-in-law came along to look at colors and go on a test dr My father-in-law was in the market for a 2019 Lexus ES350 to replace his 2008 model. My mother-in-law came along to look at colors and go on a test drive, but planned on keeping HER 2008 ES, as it had less than 30K miles on it. I knew Jonathan Butler, Mike Meagher, and Dan Morgan because we had all worked together several years ago, and Jon was who I referred my in-laws to see (I went with them at their request). He could not have taken better care of them or been more of a gentleman. Long story short, on the same visit my mother-in-law decided that she might be interested in the new RX. One sale became two, and Jonathan could not have been more accommodating. Mike Meagher took excellent care of them on the numbers - the selling price of the cars as well as the trade-in figures. In the business office, Dan handled one purchase and Cassidy handled the other - they both did a great job, too. Jonathan was very patient and thorough making sure that my in-laws understood all of the features and technology in their new cars, not only at the time of delivery but also when he went out to their house on two separate occasions to sync up their vehicles' integrated remote garage door openers with the actual garage door opener itself. Again, I cannot overstate how pleasant he was in dealing with my in-laws, answering all of their questions, and providing exemplary levels of customer service. While it was no surprise to me, it was still very nice to see that Mike Meagher and the team he leads continue to deliver a one-of-a-kind "white glove" experience for their customers. Thank you Jonathan, thank you Mike, thank you Dan and Cassidy, and thank you Lexus of Towson! More

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Great service Scott Johnson has been my service representative for almost 15 years. He is always attentive to my needs and takes great care of me and my vehicle Scott Johnson has been my service representative for almost 15 years. He is always attentive to my needs and takes great care of me and my vehicle Everyone at the dealership provides excellent service - the technicians do a thorough job on the car and everyone I encounter is helpful and courteous. It makes bringing my car in for service a pleasant experience. More

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