Jonathan Castro

I came in looking for a specific vehicle but Kevin asked the right questions in order to help me find a better vehicle that fit my needs the right questions in order to help me find a better vehicle that fit my needs More

by JESCOTO Verified Customer Verified Customer

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They will lie to there customers to make a sale and then service and sales will not call you back or even answer the phone service and sales will not call you back or even answer the phone More

by ALANNACRISTLER Verified Customer Verified Customer

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Excelente imprecionate es un gran compañía confiable para llegar y agar tu veicolo de ti gusto llegar y agar tu veicolo de ti gusto More

by JM3100435 Verified Customer Verified Customer

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Hi ello son muy buenas personas amable comfiable te dan lo que ant te gusta lo que ant te gusta More

by JM3100435 Verified Customer Verified Customer

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The dealership offered a fair price for a vehicle that was in demand, while the transaction was handled very professionally by the entire team I worked with, from Sales to Finance. was in demand, while the transaction was handled very professionally by the entire team I worked with, from Sales to Finance. More

by JRABER0 Verified Customer Verified Customer

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Title: Disappointing Experience with Honda of Downtown LA I recently went to Honda of Downtown LA to complete a lease buyback on my vehicle, and unfortunately, my experience was far from satisfactory. LA I recently went to Honda of Downtown LA to complete a lease buyback on my vehicle, and unfortunately, my experience was far from satisfactory. Despite initially being greeted by friendly staff, the process quickly turned sour. Firstly, I was kept waiting for nearly 30 days before being informed that the financing fell through due to paperwork errors on their end. To make matters worse, they doubted the validity of my Social Security number, despite providing all necessary documentation. This not only prolonged the process but also left me feeling disrespected and frustrated. While I appreciate the efforts of some staff members to assist me, I cannot overlook the apparent lack of organization and professionalism displayed by the dealership. It was disheartening to encounter such obstacles, especially when I had followed all procedures diligently. Furthermore, instead of taking responsibility for their mistakes, Honda of Downtown LA shifted the blame onto the bank. However, upon contacting the bank myself, I discovered that this was not the case. It was only after correcting the misinformation and seeking assistance directly from the bank that I was able to resolve the issue. Overall, my experience with Honda of Downtown LA was disappointing. Despite their friendly demeanor, their handling of my situation left much to be desired. While I would rate them a three out of five for their amiability, their questionable practices and lack of accountability prevent me from wholeheartedly recommending them to others. In conclusion, I urge Honda of Downtown LA to reassess their procedures and prioritize customer satisfaction to avoid similar incidents in the future. More

by DWEBSTER002 Verified Customer Verified Customer

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All the personal Was excelente persons. The atención very very good. Thanks for everything. Gracias The atención very very good. Thanks for everything. Gracias More

by PATRICIACONTRERAS1011 Verified Customer Verified Customer

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Jerry Gonzalez in sales and Jonathan Castro in finance were a pleasure to work with. They were hospitable, kind, considerate, patient, professional, and operated in a no-pressure manner that made us feel were a pleasure to work with. They were hospitable, kind, considerate, patient, professional, and operated in a no-pressure manner that made us feel very comfortable. We would definitely purchase from them again and refer our friends and family to them as well. More

by CHRISJEAN2 Verified Customer Verified Customer

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Nice, amazing, perfect, wonderful, magnificent, great, good, phenomenal, fantastic, pleasant, kindness, awesome, magical, super, reliable. good, phenomenal, fantastic, pleasant, kindness, awesome, magical, super, reliable. More

by ENAPO22 Verified Customer Verified Customer

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Giovanni was exceptional he guided me through the process with no hassle. He made it very easy for me to decide professionally with no hassle. He made it very easy for me to decide professionally More

by dh2916 Verified Customer Verified Customer

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