Jonathan Chinn

Sales and nothing more Traded in two vehicles. Purchased a 2016 Ford F150 and a 2017 Ford Explorer. Don't expect much, if anything, in the way of after sales support. M Traded in two vehicles. Purchased a 2016 Ford F150 and a 2017 Ford Explorer. Don't expect much, if anything, in the way of after sales support. Mundane questions like - when can I bring my truck in to have the scratches fixed from the We Owe? - When will you pay off the vehicle I traded in? Its been over 30 days, interest continues to accrue and the monthly payment is due. More

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Excellent Team After literally walking away from the table at another local Ford dealer, I called Jon Chinn to see if he could help us. He was very honest and up fro After literally walking away from the table at another local Ford dealer, I called Jon Chinn to see if he could help us. He was very honest and up front through the entire process. Jon was able to get us the best deal on the exact car we were looking for. Mike Palmer in finance as wonderful too, keeping everything moving and very clear. We will return to Koons Sterling Ford the next time we're looking for a new car. More

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RESPECT! This 2014 Focus hatchback was our family's third car from Jonathan and Koons Sterling. What brought us back was the how we were treated. Jonathan is h This 2014 Focus hatchback was our family's third car from Jonathan and Koons Sterling. What brought us back was the how we were treated. Jonathan is honest, respectful and affable. A combo I've not found to be common at car dealerships. Another thing, I don't know why, but I always find myself shopping around AFTER the sale to see what kind of deal I really got. When you compare apples to apples I have not found a better deal on the purchases I've made with Jonathan. He negotiated for me, and I appreciate that. Then there is the financing. Anthony handled our financing well. Didn't make us feel like beggars because we needed to finance a lot to get out of a bad deal from a previous purchase NOT FROM KOONS Sterling. First class salesman, first class outfit! More

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Extraordinary experience! My experience at Koons Sterling Ford was impeccable! Jon Chinn helped me with my 2015 Ford Fiesta and I was extremely pleased with his service. Very u My experience at Koons Sterling Ford was impeccable! Jon Chinn helped me with my 2015 Ford Fiesta and I was extremely pleased with his service. Very understanding and patient. I also had to interact a bit with Jessica Elliot and she was amazing! Very hard to find companies where their entire staff is so helpful and caring. I've already recommended this place to multiple people and I will continue to do so. Thanks so much Koons Sterling Ford! You're the best! More

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New car purchase We have purchased many cars from this dealership. We have always found the best price along with friendly but not overbearing service. We have reco We have purchased many cars from this dealership. We have always found the best price along with friendly but not overbearing service. We have recommended this dealer to friends and family and they have purchased cars with the same satisfying experience. More

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excellent experience Drove 12 hours from out of state to purchase a new ford fusion from Koons. Jonathon answered all my questions via phone, email and text prior to arriv Drove 12 hours from out of state to purchase a new ford fusion from Koons. Jonathon answered all my questions via phone, email and text prior to arrival, and had the vehicle ready to go when we arrived. Just as promised, there were no hidden charges or unmentioned fees. The price quote provided via our previous correspondence was honored without any question, and was several thousand dollars less than the best offer in our home region. Jon was helpful, honest and very up front about the whole process. Took the car for a quick test drive, signed the papers and were back on the road in under 2 hours. We were very happy with the service provided. Jon is great. My sisters are in the market for a new vehicle,and will also be making the trip from Michigan to Koons. More

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Jon was great to work with. He was very honest and incredibly transparent. There was no question dodging of blaming anything on upper management. Once a fee was agreed, he remained attentive and conti incredibly transparent. There was no question dodging of blaming anything on upper management. Once a fee was agreed, he remained attentive and continued to help me out. More

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My wife and I first contacted this dealership via email. Jonathan Chinn responded within several minutes and during our subsequent exchange he answered our initial questions completely. After confirming th Jonathan Chinn responded within several minutes and during our subsequent exchange he answered our initial questions completely. After confirming the availability of the Ford Fusion Hybrid we were interested in, as well as the price, we scheduled a test drive. Jonathan was friendly, professional, and knowledgeable. He gave us a thorough orientation to the car which included a demonstration as to how to access and use the sophisticated technology built into the vehicle. We were not pressured in any way. All of the information Jonathan provided us prior to and during our visit to the dealership was accurate and the price we paid was exactly as initially quoted. We found Earl Cooke, Finance and Insurance Manager, to be equally efficient and a pleasure to deal with. We don't generally write reviews of this nature but we honestly feel that both of these gentlemen do a great job and deserve to be recognized for it. We will recommend them to our friends when opportunities arise. More

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We received outstanding professional support from Jonathan Chinn of Koons Sterling Ford. We found the New Ford Fusion Hybrid we wanted listed on their website, it was listed at a price that worked w Jonathan Chinn of Koons Sterling Ford. We found the New Ford Fusion Hybrid we wanted listed on their website, it was listed at a price that worked with our budget so we visited the dealership and test drove the new vehicle. We were pleased to verify that the price listed on their website for this vehicle was the actual sale price, so the only surprise we experienced was how well liked the Fusion Hybrid. Our overall experience with Koons Sterling Ford was a positive. We weren’t pressured or made to feel a sense of urgency by this dealership or our sales professional so we took our time and asked every question we could think of and received timely, accurate and professional responses. We purchased the New Ford Fusion Hybrid and are satisfied with the entire purchase process at Koons Sterling Ford. More

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I purchased a new F-150 Lariat from the team of John Chinn (sales) and Tom Murray (finance) and was pleased to discover how stress free these two professionals were to work with and the fair estimate gi Chinn (sales) and Tom Murray (finance) and was pleased to discover how stress free these two professionals were to work with and the fair estimate given on my trade-in vehicle. I experienced the results of an auto dealership that values and supports respectful and ethical professionals. The easy style of John Chinn enabled me to relax, learn about the vehicles and to think about which one was best for me. Tom Murray took the time needed to make sure I understood the financial side of the vehicle purchase process and answered all of my questions. More

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