Jonathan Corey | Page 7

Very laid back no pressure experienced in the purchase of our new 2020 Ram truuck our new 2020 Ram truuck More

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Chad, Blake, and Jon went above and beyond to make our experience special! Thanks guys! experience special! Thanks guys! More

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They kept their forecast of 16 weeks from order to shop pick-up. Good rebate/discounts - nothing exceptional though. Confusing on information to finance the car - never told me that they wouldn't accept fi pick-up. Good rebate/discounts - nothing exceptional though. Confusing on information to finance the car - never told me that they wouldn't accept financing from outside their network. Trade in was disappointing - told me they would honor Carmax evaluation but actually I had to trade in $1k lower than Carmax. More

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I have had sum bad experiences with the service department in the past. Good news. That was the past. Today is the present. The service advisor Katie was very easy to do business with. Made you fee department in the past. Good news. That was the past. Today is the present. The service advisor Katie was very easy to do business with. Made you feel like a valued family member of the Russ Darrow family. Price for 4 new tires with alignment was very competitive. True reason on why Russ Darrow got my business was being fair and non judgemental. Showed empathy and care for both vehicle and my needs as well. Give Russ Darrow Jeep another look for both Sales and Service. More

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Everyone there was amazing with the purchase of my used car! I got an amazing deal and they went out of their way to fix a couple issues that were discovered. Larry didn’t bat an eye when I told him what n car! I got an amazing deal and they went out of their way to fix a couple issues that were discovered. Larry didn’t bat an eye when I told him what needed attention. We will absolutely be coming back for future purchases! Also want to give a huge shoutout to Hansen, my salesman for working hard to ensure my visit was pleasant and no time was wasted. Big thanks to Jon in finance for having my best interest in mind and for ensuring the finance process was swift and painless. They worked past closing to get me a car I love! Thank you team! More

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Great dealership to work with. Made my truck by experience extremely easy especially considering I was coming from out of state. Would recommend this dealership to anyone looking for a vehicle. experience extremely easy especially considering I was coming from out of state. Would recommend this dealership to anyone looking for a vehicle. More

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Blake Cauble was awesome! He helped us purchase our new car! He shared all options, kept us informed along the way and helped us throughout the process. car! He shared all options, kept us informed along the way and helped us throughout the process. More

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Excellent service. Usually buying a car is a hassle, but not at Russ Darrow West Bend! Those people are awesome! not at Russ Darrow West Bend! Those people are awesome! More

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Great Service DeptMgr GREAT! Service Great!This is Great Service Dept Mgr GREAT! Service Great! This is first time in a long time we were very satisfied with the service! The Service Mgr listened to Great Service Dept Mgr GREAT! Service Great! This is first time in a long time we were very satisfied with the service! The Service Mgr listened to a few concerns we had about our vehicle. And she made sure the concerns were checked out. Reg maintenance was taken care of. Nice to see you can bring your vehicle in and leave knowing you were very satisfied with this service dept!! 👍👍 SERVICE MGR., SHE was very knowledgeable. Very polite. Nice personality! More

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Excellent service and sales. Everything they said was true very happy. This is my 3rd lease in a row from them and I’m sure I’ll be back for another. true very happy. This is my 3rd lease in a row from them and I’m sure I’ll be back for another. More

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