Jonathan Cotton
Jonathan Cotton at Ciocca Ford

Jonathan Cotton

Finance Manager

Ciocca Ford

780 S West End Blvd
Quakertown, PA 18951

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4.7
17 Reviews
4.7

17 Reviews

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17 Reviews of Jonathan Cotton

September 29, 2025

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Employee Rating

They were professional kind everything went smoothly and communication was great. They even took the time to answer questions for me when I picked it up. More

by CFORRESTER0
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Ciocca Ford responded

Thank you so much for the great feedback! We’re happy to hear everything went smoothly and that our team took the time to answer your questions and provide a professional, kind experience. Clear communication and customer care are top priorities for us, and we’re glad that came through. Enjoy your new vehicle, and we’re always here if you need anything!

September 12, 2025

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Stephanie was very professional and knowledgeable. I brought my 2020 Ranger in because of a noise underneath my cab. When your mechanic test drove my truck it didn’t make any noise. Naturally! The n More

by Roger
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Recommend Dealer
Yes
Sep 12, 2025

Ciocca Ford responded

Hi Roger, Thank you for taking the time to leave such a thoughtful and detailed review. We're glad to hear that Stephanie provided professional and knowledgeable service—she’ll be happy to hear your feedback! We understand how frustrating intermittent issues can be, especially when they don’t present during a test drive. We appreciate you sharing your own experience and insight—your background with diagnosing bearing noise is incredibly valuable, and your suggestion regarding a standardized isolation procedure is a great one. We'll be sure to document your observations about the driveshaft bearing and share them with our service team. If the issue persists or worsens, please don’t hesitate to reach out—we’re committed to helping you get to the bottom of it. Thanks again for choosing Ciocca. We appreciate your trust and your thoughtful input!

September 02, 2025

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Everyone there is very friendly and courteous. I appreciate everything that everyone has done. Thank you More

by THOMASKOSIBA
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Recommend Dealer
Yes

Other Employees Tagged: Stephanie Good, Sarah Maley

Sep 02, 2025

Ciocca Ford responded

Thank you so much for your kind words, Thomas! We're glad to hear that you had a positive experience with our team. Providing friendly and courteous service is what we strive for every day, and it means a lot to know it made a difference. We truly appreciate you and hope to see you again in the future. Thanks again!

September 02, 2025

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They help fix the car but thy need to courtesy to get renters to customer if they needed a car but im glad everything came out good an fix,they did good work with the car I can’t complain so all.Ever exc More

by JOSERODRIGUEZ0324
Service Price Transparency
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Recommend Dealer
Yes
Sep 02, 2025

Ciocca Ford responded

Thank you for your feedback, Jose. We're glad to hear that you were happy with the repair work and that everything was resolved to your satisfaction. We do want to sincerely apologize for the inconvenience caused by the lack of a loaner vehicle — we understand how important that can be, and we’re actively working to improve that part of our service. We truly appreciate your patience and are grateful for your kind words despite the inconvenience. Thank you again for choosing us — we look forward to providing you with an even better experience next time!

August 02, 2025

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They went out of their way to find what I was looking for. The salesman drove over an hour and a half to another dealership so he could get it back in time for me to test drive it. They were all great to More

by spepe
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Recommend Dealer
Yes

Other Employees Tagged: Jonah Weitzel, Dane Carl

Aug 04, 2025

Ciocca Ford responded

Thank you so much for sharing your experience. We're thrilled to hear that our team went the extra mile to help you find exactly what you were looking for. It's that kind of dedication we aim for with every customer. We're glad the process was smooth and that everyone was great to work with. Enjoy your new vehicle and thank you for choosing us!

October 21, 2024

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We had a great experience got the vehicle we wanted. We felt like we got a good deal! Wasn’t pressured. More

by tucker3883
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Recommend Dealer
Yes

Other Employees Tagged: Jonah Weitzel , Logan Young

Oct 22, 2024

Ciocca Ford responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

October 21, 2024

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They were friendly. They were easy to deal with and efficient..We are from NJ and they are getting my title registration and license plates More

by Sbotnick1943
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Logan Young

Oct 22, 2024

Ciocca Ford responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

August 17, 2024

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Logan is what one hopes for when navigating the purchase of a new vehicle, , knowledgable, excellent communication , every issue or concern was handled smoothly and efficiently More

by jimlukensart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dane Carl , Logan Young

Aug 19, 2024

Ciocca Ford responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

August 15, 2024

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Employee Rating

Logan was great start to finish. He was understanding of my situation and was able to answer all of my questions. He was very informative and definitely knows his stuff. Highly re More

by davestehman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonah Weitzel , Logan Young

Aug 15, 2024

Ciocca Ford responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

July 16, 2024

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Employee Rating

Professional people working on this Dealership. You can find quite nice certified car on this spot. More

by Makanm75
Recommend Dealer
Yes

Other Employees Tagged: Logan Young

Jul 17, 2024

Ciocca Ford responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

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