Jonathan Nieto Villa

It was really nice to deal with castle Rock dealerthey treated me good it was great treated me good it was great More

by DIAZLD270778 Verified Customer Verified Customer

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Excellent customer service. Made the car purchasing experience super easy. Attentive to my needs and concerns. Delivered a beautiful Blazer! Jon Villa is wonderful to work wi Made the car purchasing experience super easy. Attentive to my needs and concerns. Delivered a beautiful Blazer! Jon Villa is wonderful to work with. More

by Brian H. Verified Customer Verified Customer

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Good honest dealership. Did not pull shady things like some dealerships do with financing or anything else. Did not pull shady things like some dealerships do with financing or anything else. More

by derocherdl Verified Customer Verified Customer

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Fantastic,great,friendly, knowledgeable, kind, cool, classy, fast, To the T, Top Notch, awesome people. classy, fast, To the T, Top Notch, awesome people. More

by RUSSELLSEEDYK341 Verified Customer Verified Customer

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STAY AWAY FROM THIS PLACE! I would’ve never bought from this dealer if I knew what I was in for. My experience has been nothing but a hassle. A car I’ve been looking for finall I would’ve never bought from this dealer if I knew what I was in for. My experience has been nothing but a hassle. A car I’ve been looking for finally popped up here at a decent price, so I went in to buy it only to be sat in an office for awhile. A manager comes to me telling me they “priced the car wrong” and tells me the price isn’t actually 21k, it’s 32k and that it was allegedly a “computer glitch.” I don’t understand how a price difference that large wasn’t caught, especially when one of their sales reps reached out to me that morning with the price of the car being 21k. We ended up compromising a deal for the car (although I’m still paying way more than anticipated coming into this situation.) When I picked it up they reassured me that it passed a mechanics test, which was clearly xxxxxxxx. Had the car for 3 whole days before the check engine light came on. I call my sales rep who tells me to bring the car in and yet they refuse to provide me with a loaner car when I just spent several thousands of dollars with them and already had a bad experience. I explained I live 45 minutes away and my dog will be actively in surgery that day and I need to pick him up. Still denied a loaner car. So, I decide to take it to a Kia dealership. I then find out that they sold me this car with a known recall on my break system without fixing it before selling it to me, putting me in danger, and that this is unrelated to my check engine light. So not only do my breaks not work correctly and they sold it to me like that, but something is possibly wrong with my engine as well and they aren’t even offering me a loaner car in the meantime if I bring it in. Left several messages for the manager Luke King and have been unanswered. Absolutely horrible experience. Will update if a solution is offered. More

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Friendly salesmen and quick sells! Would have been in and out in less than 2 hours if I didn't have it detailed. Would have been in and out in less than 2 hours if I didn't have it detailed. More

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