Jonathan Pena | Page 2

Great job always great seeing everyone great customer service thank you Toyota Corona keep it up service thank you Toyota Corona keep it up More

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The customer service agent Jonathan is very professional kind and helps you with your vehicle and the required services. He let's you know the keeps you informed of your completion time. 5 Stars. kind and helps you with your vehicle and the required services. He let's you know the keeps you informed of your completion time. 5 Stars. More

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Perfect service! On time promised! Vary professional! Good price! Friendly environment! Meet my expectations! Good job overall!! On time promised! Vary professional! Good price! Friendly environment! Meet my expectations! Good job overall!! More

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It usually takes a while for a basic oil change, always feel like they don’t really care about you and just want to get you to the lobby and i dread getting my car serviced as much as i hate coming to the feel like they don’t really care about you and just want to get you to the lobby and i dread getting my car serviced as much as i hate coming to the dealer ship to buy a car. Only reason i come to the dealer is because i want to take care of my car with OEM parts/maintaince More

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Very professional, I was handled quickly on the intake. Was kept up to date on services needed. Inspection video was a bonus. Was kept up to date on services needed. Inspection video was a bonus. More

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I recently had a wonderful experience at this dealership, and I highly recommend it. The employees at this dealership treat you like a close friend or family member, which really makes you feel valued as a c and I highly recommend it. The employees at this dealership treat you like a close friend or family member, which really makes you feel valued as a customer. In particular, I want to commend Jonathan, who is a representative at the dealership and goes above and beyond to assist with all your car service needs. Jonathan always takes the time to patiently answer all my questions about my car and my car insurance. He is very knowledgeable and ensures that I am well-informed about the parts my car needs. During my recent visit for service, Jonathan even arranged for a Lyft to take me home so that I didn't have to worry about transportation. When my car was ready, he personally called me to let me know, and within minutes, my Lyft was waiting outside to bring me back to the dealership. I also appreciate Jonathan's proactive approach in helping me plan for future services. As my last free oil change had expired, I asked him about my options. He explained that getting a package of three oil changes would offer a great discount. This information made me happy and reassured me that I am being taken care of. Throughout the entire process, Jonathan treated me with courtesy and a friendly demeanor. Because of Jonathan's exceptional customer service and the overall positive experience I have had at this dealership, I always choose to bring my car here. Their commitment to exceeding customer expectations sets them apart from other dealerships. I highly recommend this dealership to anyone in need of car services. More

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Advisor was friendly and truthful, and respectful of my decisions. Told him I would get back to him on the service recommendations. decisions. Told him I would get back to him on the service recommendations. More

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I really like the Lift ride and their service and detailed report. The service tech was very knowledgeable. detailed report. The service tech was very knowledgeable. More

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Kept informed status service status Informed what necessary regarding service vehicke Wait time reasonable Other customer in wait room felt sane dealership helpful with customers necessary regarding service vehicke Wait time reasonable Other customer in wait room felt sane dealership helpful with customers More

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As a regular i was very disappointed with the service today. I was convinced to wait at dealership because i was told my oil change would only take an hour and my vehicle wasn’t done until 3 hours later. today. I was convinced to wait at dealership because i was told my oil change would only take an hour and my vehicle wasn’t done until 3 hours later. No apology for the miscommunication or anything. More

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