Jonathan Pena
Jonathan Pena at Toyota Corona

Jonathan Pena | Page 3

Assistant Service Manager

Toyota Corona

1700 W. 6th Street
Corona, CA 92882

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4.7
54 Reviews

Languages Spoken

Spanish Spanish

4.7

54 Reviews

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54 Reviews of Jonathan Pena

July 25, 2024

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Employee Rating

TRUST is why I am using Miller Toyota services. Jonathan Peña Lopez gives me that feeling. Thank you for that. More

by Pravatihowitt
Service Price Transparency
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Recommend Dealer
Yes

July 25, 2024

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Very kind workers and made sure I was attended before the person that cut the line. They were also very kind and helpful in answering my questions. More

by carolina
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Recommend Dealer
Yes

Other Employees Tagged: Steve Puildo

July 18, 2024

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Bait and switch service charges - There is a tire pressure sensor light on. I was charged $175 just to diagnose and tell me there is an issue. A $800 charge is hidden to actually repair. More

by hubert.frederick
Service Price Transparency
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Recommend Dealer
No
Jul 26, 2024

Toyota Corona responded

Hello there, thank you for taking the time to leave a review. We want each customer to feel like they enjoyed a transparent service experience, clear of any confusion or misunderstandings. I’d appreciate the opportunity to ensure everything was handled properly and that our employees were as honest as possible. I am confident that we can work together to get everything sorted out. If we have not connected by the time that you find this response, please reach out to me directly. - Mike Schepise, General Manager, (951) 444-7983

June 18, 2024

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Todo estuvo muy bien gracias espero que así sea la próxima ves que necesite el servicio More

by Jacobo Gutierrez Salinas
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Angel Gil

June 18, 2024

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Got in, got out. Perfect timing. Got in, got out. Perfect timing. Got in, got out. Perfect timing. More

by valarellano
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Recommend Dealer
Yes

June 14, 2024

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Service advisor Jonathan was Attentive, professional, Knowledgeable, Cordial. Providing with information and service needed with the time that needs and transportation More

by Alberta
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Recommend Dealer
Yes

June 10, 2024

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Technology has come a long way to show you that this dealership is honest. I have pictures to prove it! More

by Hardrocknguy
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Recommend Dealer
Yes

June 09, 2024

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Great experience, great customer services, , they took care of my car very professionally, i would definitely recommend this dealer! More

by Pazrodrigo
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Recommend Dealer
Yes

Other Employees Tagged: Angel Gil, Gabby Lopez, Celeste Abreo , Alexander Wood

June 07, 2024

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I was just unpleasant with a horrible customer service. And the service I got my tires got rotated and it’s just a little things that they didn’t do which they didn’t put the tire cap back on my tires so n More

by allmotorbeas
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Recommend Dealer
No
Jun 12, 2024

Toyota Corona responded

Hello there, I apologize for the unpleasant experience and the inconvenience caused by the oversight during your service. Please contact me directly so we get to the bottom of this and make sure your tire caps are properly taken care of. I look forward to hearing from you. - Mike Schepise, General Manager, (951) 444-7983

Jun 13, 2024

Toyota Corona responded

Hello there, I apologize for the unpleasant experience and the inconvenience caused by the oversight during your service. Please contact me directly so we get to the bottom of this and make sure your tire caps are properly taken care of. I look forward to hearing from you. - Mike Schepise, General Manager, (951) 444-7983

Jun 13, 2024

allmotorbeas responded

I’ve already talk to Jonathan about this situation, he said come back whenever I’m in the area, again an inconvenience for myself. For your dealership it’s an easy fix for me to take time out of my own schedule for your mistakes. Also the turnaround for service was extremely long, this is my first Toyota, coming from GMC. Drop off at 7am for oil change and tire rotation takes over 5 hours, with a 7am appointment. Honestly it just doesn’t meet my standards for customer service.

June 04, 2024

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They were quick to get me checked in and it took over two hours for an oil change, transmission and brake flush and a tire rotation, but in fairness they did need a third party approval. More

by rtyokshas
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Recommend Dealer
Yes
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