Jonathan Serrano
Jonathan Serrano at Lexus of Cherry Hill

Jonathan Serrano

Service Consultant

Lexus of Cherry Hill

1230 Route 73 South
Mount Laurel, NJ 08054

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5.0
7 Reviews
5.0

7 Reviews

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7 Reviews of Jonathan Serrano

November 14, 2025

Dealership Rating
Employee Rating

First-time Lexus owner and I am assigned to Jamie. Jamie is friendly, professional, dedicated, and committed to excellent customer service. Jamie listens to my concerns and works to quickly resolve More

by JanetteSoto1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Robinson-Lind

November 04, 2025

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Employee Rating

From sales to finance to service, all professional, knowledgeable, and friendly. Top shelf all the way. More

by arubino124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Shapiro and Brian Nelson

Nov 04, 2025

Lexus of Cherry Hill responded

Thank you for the fantastic feedback! We're so glad to hear our team has taken excellent care of you from sales to service. We look forward to your next visit at Lexus of Cherry Hill!

October 31, 2025

Dealership Rating
Employee Rating

I take my 2 Lexus vehicles to Cherry Hill Lexus for service. I really like dealing with Johnathan Serrano and Ginger. They are both very nice and accommodating. I had 4 new tires put on and an oil chan More

by Rickaurite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ginger Ruby

Nov 03, 2025

Lexus of Cherry Hill responded

Thank you for trusting us with your vehicles, Rickaurite! We’re happy to hear Johnathan and Ginger made your experience seamless. We appreciate your business and look forward to serving you again at Lexus of Cherry Hill!

October 19, 2025

Dealership Rating
Employee Rating

Jamie has good communication skills and is very knowledgeable with Lexus products & service. As a bonus, Jamie is dependable, credible & pleasant.. Good job!! More

by tnortongm
Recommend Dealer
Yes
Oct 21, 2025

Lexus of Cherry Hill responded

Thank you for sharing your experience with Jamie! We appreciate your business and hope to see you again at Lexus of Cherry Hill.

September 30, 2025

Dealership Rating
Employee Rating

Pleasant efficient staff, competent mechanics, free car wash most of year. The waiting area is comfortable. More

by mcampy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aida ,scheduler,and staff at checkout service desk

Oct 02, 2025

Lexus of Cherry Hill responded

We are grateful for your feedback about our team and facilities! Thank you for choosing Lexus of Cherry Hill and come back to see us anytime. Safe travels!

September 23, 2025

Dealership Rating
Employee Rating

Jamie Robinson is the absolute best - always trust her with my cars. Very know and friendly. More

by earls4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2025

Lexus of Cherry Hill responded

We're so happy to hear from you! Complete customer satisfaction is always our aim at Lexus of Cherry Hill, so it's wonderful to receive this feedback about your experience with Jamie. Thanks for sharing!

August 25, 2025

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Employee Rating

Service techs and managers are knowledgeable and customer oriented. Only concern was the long wait even though I had an appointment. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Pratt

Aug 27, 2025

Lexus of Cherry Hill responded

Hi Charlie, we appreciate your feedback and apologize for the wait. Your time is valuable, and we'll work on improving our scheduling. Thank you for choosing Lexus of Cherry Hill. We hope to see you again! Safe travels!

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