Jonathan Serrano
Jonathan Serrano at Lexus of Cherry Hill

Jonathan Serrano

Service Consultant

Lexus of Cherry Hill

1230 Route 73 South
Mount Laurel, NJ 08054

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5.0
18 Reviews
5.0

18 Reviews

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18 Reviews of Jonathan Serrano

June 04, 2026

Dealership Rating
Employee Rating

When arriving for service I was greeted by Jose who took my information and told me Jonathan Serrano would be my service consultant. Jonathan introduced himself and took my information. Later in the day h More

by skip2861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose

Jun 04, 2026

Lexus of Cherry Hill responded

We are delighted to hear that Jose and Jonathan made your visit so smooth and thorough. Thank you for choosing Lexus of Cherry Hill, and we hope to see you again! Safe travels!

June 03, 2026

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Upon my arrival a service personnel immediately taken my information. Then said Jonathan would come and finish the process. My service consultant. was Jonathan Serrano. Upon completion of assessment for my More

by fernannd.lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2026

Lexus of Cherry Hill responded

Thank you for sharing your experience with us! We're thrilled to hear Jonathan made the process smooth. We appreciate your business and hope to see you again at Lexus of Cherry Hill. Safe travels!

May 11, 2026

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Jonathan provides consistent white-glove service. I’m very comfortable with him. He’s very kind, professional and accurate with information. I’m so grateful to work with him. I have a choice of Lex More

by Pacificblue322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2026

Lexus of Cherry Hill responded

We're honored to be your choice, even from a distance! It's fantastic to hear that Jonathan provides top-notch service. Thanks for choosing Lexus of Cherry Hill!

May 04, 2026

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Very efficient. Easy getting in and out. Glad that you washed the car. 15 words is annoying, not necessary. More

by harrietkleiman
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 05, 2026

Lexus of Cherry Hill responded

Harriet, we're thrilled to see you had a smooth, efficient experience! Thanks for choosing Lexus of Cherry Hill. We look forward to seeing you next time!

May 03, 2026

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Today I had my car serviced at Lexus and worked with Jonathan. Jonathan was very professional, friendly, and took the time to explain exactly what my car needed. He was very patient and took the time to More

by Msarlim31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Lexus of Cherry Hill responded

We are delighted to hear about your fantastic experience with Jonathan! We appreciate your recommendation and we hope to see you again at Lexus of Cherry Hill. Safe travels!

April 09, 2026

Dealership Rating
Employee Rating

I am extremely pleased with my 35,000 mile complimentary service check performed at Lexus of Cherry Hill. Jamie arranged a loaner car for me and kept me updated by text. All of my questions were addressed More

by cfrapaul
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Robinson-Lind

Apr 10, 2026

Lexus of Cherry Hill responded

We're grateful for your loyalty and for sharing your positive experience with Jamie and our team. We look forward to working with you again in the future at Lexus of Cherry Hill!

March 18, 2026

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I have bought 2 cars from Lexus of Cherry Hill and my experience with this dealership has been outstanding! More

by dmh7151
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Pratt

Mar 18, 2026

Lexus of Cherry Hill responded

Thank you for being such a loyal customer and for choosing Lexus of Cherry Hill! We truly appreciate your business and are thrilled to hear about your outstanding experiences. We look forward to assisting you again in the future!

February 18, 2026

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Employee Rating

Jonathan was very courteous and accommodating. He went over everything about the services being performed and I was very satisfied with the results. More

by theflash66
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Lexus of Cherry Hill responded

Ensuring our guests feel well-informed and confident in our services is a top priority, so this feedback makes our day! We'll be sure to pass it along to Jonathan. See you next time! - Lexus of Cherry Hill

February 09, 2026

Dealership Rating
Employee Rating

This dealership is great. They took me in last minute and provided a loaner. Good service. Highly recommend Jonathan in service dept. More

by Pitapocket62
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Lexus of Cherry Hill responded

We're happy to help, even on short notice! Thanks for recommending Jonathan and our service team. See you next time, from all of us at Lexus of Cherry Hill!

December 04, 2025

Dealership Rating
Employee Rating

This dealership is a great place and the people who work there are amazing and very friendly and professional More

by Ritakopaliani
Service Price Transparency
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Recommend Dealer
Yes
Dec 04, 2025

Lexus of Cherry Hill responded

Thank you for your excellent review of our team at Lexus of Cherry Hill, Rita!

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