Jonathan Underwood | Page 3

This is my 5th Kia and I enjoy the service and the time they spend with me to make the right car fit me No one every has been rude or pushy Thank You Lois Jones they spend with me to make the right car fit me No one every has been rude or pushy Thank You Lois Jones More

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My husband is returning from Afghanistan soon and we needed another vehicle. I applied online and literally got a call back from Jonathan who listened to everything I was needing and wanted and placed m needed another vehicle. I applied online and literally got a call back from Jonathan who listened to everything I was needing and wanted and placed me in a forte. I love this car and for it to be my first car purchase I didn't feel intimidated or that I was being taken advantage of. I highly recommend Carnival Kia of Franklin. More

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First, I didn't even have a way to get to the dealership First, I didn't even have a way to get to the dealership so Jon came and picked me up with absolutely no obligation to me financially. Second, I Have First, I didn't even have a way to get to the dealership so Jon came and picked me up with absolutely no obligation to me financially. Second, I Have a very low income and credit rating, but somehow They managed to get me an interest rate that blew my mind. Third, When I thought they had delivered all the blessings possible, they lowered my monthly payments, interest rate, and principle substantially! I was on the verge of tears for the next two hours. And that is saying something for a Marine Corps Veteran. I Highly Highly recommend Johnathan and the staff at Carnival Kia in Franklin, TN to anybody looking for an honest and dependable dealership. They not only Concocted a blessing in epic proportion, but have succeeded in changing my life for the better and I will never forget them. From the bottom of my heart, THANK YOU ans GOD BLESS! Anthony W Fiscus SGT/USMC More

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I visited this dealership looking for a new or preowned vehicle. I spoke with Jonathan Underwood on the phone who assured me that i was preapproved. Once i got to the dealership I got a huge run around. He vehicle. I spoke with Jonathan Underwood on the phone who assured me that i was preapproved. Once i got to the dealership I got a huge run around. He tried to sell me the biggest piece of crap on the lot, never gave me a price range of vehicles i could buy, and i felt like i was playing deal or no deal. I was up there for over an hour and they never even showed me a car. I spoke with Bryan at Shoals University Kia in Sheffield Al, and he offered me a better deal than Franklin. I went straight to alabama and drove home a 2013 Kia Forte with much lower payments than Franklin offered. I would highly advise you not to go to this dealership. Call Bryan at Shoals Kia and talk to him! He will do you right!!!! More

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Everyone was extremely helpful and pleasant to deal with. I had bad credit and no money. My trade in was a deathtrap and they were able to put me in a very good used car with a very low monthly payment. If y I had bad credit and no money. My trade in was a deathtrap and they were able to put me in a very good used car with a very low monthly payment. If you are in a rough position, I would defintiely recommend you check them out. More

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I really needed to buy a car but knew that credit would be an issue. Come to find out I didn't know anything. I worked with Jonathan and he was able to work miracles. He had an inate way of knowing exactly be an issue. Come to find out I didn't know anything. I worked with Jonathan and he was able to work miracles. He had an inate way of knowing exactly what I needed and wanted...and it took a fraction of the time I had spent previously at other car dealerships. His customer service is second to none. Franklin might be a trek from Rivergate but it was worth it... Many times over. Should you need back up during the zombie apocalypse or need someone to dance and make you laugh because you are just having a bad day, Jonathan, is your man. He is a top shelf salesman with some serious carpet cutting skills. DON'T YOU LEAVE TILL YOU SEE.... JONATHAN!...and his funky penguin and confused shark! :D Rebekah Guzman Madison, TN More

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I've never had a brand new vehicle in my 40 years. I wasn't even looking into getting something new, however the salesman/dealer and Kia finance worked with me to get the best interest rate an the best wasn't even looking into getting something new, however the salesman/dealer and Kia finance worked with me to get the best interest rate an the best fit vehicle with the payments I needed. Service was clear and understandable and not once did I feel like I was being "sold" something and they gave me the feeling that I was actually buying a quality product with great service for years to come. More

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If Zombies were to take over the Earth tomorrow, Jonathan Underwood would be the guy I'd choose to be right by my side. He would be feeding me ammo as I mow the walking dead down. He is now my new best frien Underwood would be the guy I'd choose to be right by my side. He would be feeding me ammo as I mow the walking dead down. He is now my new best friend for his understanding and willingness to work so hard to find me the best vehicle, at the best price! He sets himself above any salesman there by not pressuring you into a specific vehicle where he would make the most profit, but we will listen to your wants and needs and find you the best vehicle that would suit you. He is very down-to-earth and easy going, and will assist you any way he can. You will not find a better employee at Carnival Kia. Not only did he assist me with finding the right vehicle and got me the remarkable payment, but he gave me great advice about credit rebuilding. His customer service skills are unmatched by any other and I have developed the upmost respect for him as a professional and person. If you want a salesman to go above and beyond for you, Jonathan Underwood is who you need to go to and if you want to survive the Zombie Apocalypse, he will be your assistant gunner!!! More

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I would call this dealer monumental if that word could be applied to a car dealership. I went to Carnival Kia of Franklin with a terrible credit and Johnathan Underwood found a way for me to leave in a 2010 applied to a car dealership. I went to Carnival Kia of Franklin with a terrible credit and Johnathan Underwood found a way for me to leave in a 2010 Nissan Versa that I am absolutely satisfied with. Jonathan listened to my needs and capabilities and was able to work something out for me in my budget, but he didn't stop there, he also gave my little brother some unsolicited credit advice and now we are both motivated to up those scores. Myself being 23 and my little brother being 22, he helped us out a lot. We hope to return to this same Carnival Kia with higher credit scores for an upgrade and to get my little brother a new car, just like he did. Jonathan, it is my opinion that anyone who walks into that dealership should not leave until they see you sir...forget the guy on the commercials. n (PS. I saw him while I was leaving....my brother and I both screamed "He does exist!!!" and he politely waved at us as we were leaving) THIS IS AN AWESOME PLACE!!!!! More

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I would like to share my recent experience regarding my purchase of a new KIA Soul. I had the pleasure of working with Jonathan Underwood and when I say "pleasure" I mean it! Jonathan was friendly, profess purchase of a new KIA Soul. I had the pleasure of working with Jonathan Underwood and when I say "pleasure" I mean it! Jonathan was friendly, professional, patient and well-informed. He made the whole experience of purchasing a new vehicle a "warm and fuzzy" experience! I am so happy with my new car and Jonathan made my car dream come true! More

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