I had a truly pleasant experience during my recent
service visit at Stafford Brown Kia Manassas. Jonathan, the service advisor, was exceptionally courteous and professional, and the same goes for the
service visit at Stafford Brown Kia Manassas. Jonathan, the service advisor, was exceptionally courteous and professional, and the same goes for the entire staff. The process was smooth and efficient from start to finish. They quickly diagnosed and resolved the issue with the airbag warning light on my dashboard, and the repair was fully covered under warranty without any hassle. I genuinely appreciate the team’s professionalism and the ease of the entire experience. Thank you, Stafford Brown Kia Manassas.
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by Ahmed Abougenina
Verified Customer
Verified Customer
Other Employees Tagged:
Michelle Bolden
Oct 02, 2025 -
Safford Kia Manassas responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Everything from making the appointment to picking up the
vehicle was all done very professionally.
vehicle was all done very professionally.
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by retiredusa
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Michelle Bolden
Oct 02, 2025 -
Safford Kia Manassas responded
Thanks for sharing your thoughts about your experience with Safford Brown Kia Manassas. We appreciate your business and hope to see you again soon!
My service manager Destinee is knowledgeable, personable,
and welcoming. The dealership waiting area is clean and comfortable.
and welcoming. The dealership waiting area is clean and comfortable.
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by LJDRASKI
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
John Sasso
, Michelle Bolden, Destinee Mota
Sep 30, 2025 -
Safford Kia Manassas responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Kia Manassas.
Very good, very quick, exceptional service and
professionalism Johnathan was extremely helpful and very friendly and nice
professionalism Johnathan was extremely helpful and very friendly and nice
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by adorego853
Verified Customer
Verified Customer
Service Price Transparency
Sep 29, 2025 -
Safford Kia Manassas responded
Thank you for choosing Safford Brown Kia Manassas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Fast and efficient work, the advisers were helpful and
the management team was very attentive.
the management team was very attentive.
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by J1BROWNIE01
Verified Customer
Verified Customer
Service Price Transparency
Sep 29, 2025 -
Safford Kia Manassas responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Kia Manassas.
Customer service was great and have had no issues since
the service! Mechanic did a good job!
the service! Mechanic did a good job!
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by jaynesbt05
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Michelle Bolden
Sep 28, 2025 -
Safford Kia Manassas responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Friendly staff and great service!
We definitely recommend friends and family to purchase from there.
We definitely recommend friends and family to purchase from there.
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by lisaagni
Verified Customer
Verified Customer
Sep 27, 2025 -
Safford Kia Manassas responded
Thanks for sharing your thoughts about your experience with Safford Brown Kia Manassas. We appreciate your business and hope to see you again soon!
My service attendant was very communicative throughout my
wait and I appreciated that very much.
wait and I appreciated that very much.
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by STARWAVRA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Not sure of his name, but he was helpful
Sep 28, 2025 -
Safford Kia Manassas responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Personable staff.
Highly efficient and informative. Physical plant is inviting and clean. Excellent salesperson, John Sasso. Willingness to go the extra mile to fill c
Highly efficient and informative. Physical plant is inviting and clean. Excellent salesperson, John Sasso. Willingness to go the extra mile to fill customer requests.
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by think2lern
Apr 28, 2025 -
Safford Kia Manassas responded
Thank you for taking the time to leave such kind words about our dealership and your experience here. If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again!
I had my tire fixed at Safford Kia under warranty, and
they were very professional and courteous and even washed my car!
they were very professional and courteous and even washed my car!
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by Carla R
Service Price Transparency
Apr 28, 2025 -
Safford Kia Manassas responded
We're so happy to hear that, Carla! Thank you for your feedback and please let us know if there is ever anything else that we can assist you with in the future!
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8 yrs, 10 mos
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