Jonthan Turk | Page 29

Some of the VW diagnostic charges are way too high. I would like to see free diagnostics, then discuss needed repairs. Parts and service charges seem comparable to other VW dealers. would like to see free diagnostics, then discuss needed repairs. Parts and service charges seem comparable to other VW dealers. More

by Eric Verified Customer Verified Customer

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good service,minimum wait timehad to return for computer good service,minimum wait time had to return for computer reconfigure back to original setup, no car wash, problem of parking lights on/off not addr good service,minimum wait time had to return for computer reconfigure back to original setup, no car wash, problem of parking lights on/off not addressed More

by RGISHMAN58 Verified Customer Verified Customer

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This is the greatest Volkswagen dealership I have ever serviced my cars at in the last 20 years of owning multiple Volkswagen vehicles. Thank you everyone at Sunrise Volkswagen!!!!! serviced my cars at in the last 20 years of owning multiple Volkswagen vehicles. Thank you everyone at Sunrise Volkswagen!!!!! More

by JBAESSELL Verified Customer Verified Customer

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Super happy with everything they did to my car, I’ve never been disappointed by the service or sales team at this dealership. I’ll be a continuing customer for life never been disappointed by the service or sales team at this dealership. I’ll be a continuing customer for life More

by michaeljcarpenter23 Verified Customer Verified Customer

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The team was fantastic. Phil presented the vehicle in a fun, professional manner and the management team put everything together to make the deal happen. I highly recommend this dealership. fun, professional manner and the management team put everything together to make the deal happen. I highly recommend this dealership. More

by PHIL67 Verified Customer Verified Customer

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But attention to delivering our 2018 Tiguan was subpar- tires were bad and car was not properly aligned. 😐scary. Very disappointed, no action by salesperson tires were bad and car was not properly aligned. 😐scary. Very disappointed, no action by salesperson More

by THASIA Verified Customer Verified Customer

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It was quick and easy to schedule an online appointment. They diagnosed the problem with all the illuminated warning lights on my 2017 Jetta dashboard. They had the part and completed the repairs in a timel They diagnosed the problem with all the illuminated warning lights on my 2017 Jetta dashboard. They had the part and completed the repairs in a timely manner. My only complaint is really with the cost of the repair. Almost $500 to replace a rear wheel speed sensor that had failed apparently causing five lights on the dashboard. Since there are a total of four, one for each wheel and the car has only 55k miles I’m not really looking forward to the expected repair expenses. The car does get great gas mileage, I guess your going to spend the money for gas or repairs! More

by Russ_Baringer Verified Customer Verified Customer

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The crew was great. I was in a bad mood when I first went into have the car service. Despite my mood the guys( John and John) were very professional and did everything they could to help me. I would recommen into have the car service. Despite my mood the guys( John and John) were very professional and did everything they could to help me. I would recommend their service to anyone who needed repairs. More

by SHOKATA Verified Customer Verified Customer

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Avoid at all cost. Poor customer service, outrageous prices and poor quality work at best. I cannot remember the last time anybody quoted $1800 for a headliner. There is absolutly no justification. prices and poor quality work at best. I cannot remember the last time anybody quoted $1800 for a headliner. There is absolutly no justification. More

by DBPROPOOL.INC Verified Customer Verified Customer

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Not a fan of the quoted price and then the “added in, can’t take off” extras that inflated the price by over $1500. Within 10 hours of leaving the dealership several warning lights came on, ended up bein can’t take off” extras that inflated the price by over $1500. Within 10 hours of leaving the dealership several warning lights came on, ended up being a wheel sensor, which I was originally told was not covered by the “bumper to bumper” warranty. After some discussion it was determined that they would fix the issue. After the service appointment was done I was told I would still be required to pay a deductible to which we had another discussion and that fee was waived. I will say that the sales people and service department were friendly but just got the “gut feeling” that the overall buying/service experience left some things to be desired. Fingers crossed that no major issues occur for several years to come. More

by CHUCKMCCLARY70 Verified Customer Verified Customer

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