Dealer Reviews
Cars for Sale
Dealer Log In
Jonthan Turk
Jonthan Turk | Page 35
Service Advisor
Sunrise Volkswagen of Fort Pierce
5359 S US Highway 1
Fort Pierce, FL 34982
392 Reviews
392 Reviews
Write a Review
392 Reviews of Jonthan Turk
November 12, 2020
In December of 2017 I purchased a 2015 Jetta TDI from an expired lease, along with a 72-month extended warranty for my wife's use while I was out of town working as an airline pilot on a regular basis. The expired lease, along with a 72-month extended warranty for my wife's use while I was out of town working as an airline pilot on a regular basis. The car had 28k miles on it, but needed some repairs. After several trips to another dealer, who did not complete all the needed repairs (and who was difficult to deal with), I decided to try Sunrise VW in Fort Pierce. Before going there I made a call to the Service Department, and spoke with Jon, explained the history & current situation, and asked if they could help. Consequently I decided to give Sunrise VW a try. I was pleased/surprised to get the car in right away for service, and was fortunate enough to meet Jon, who remembered the conversation, and patiently listened and made extensive notes for the service order. If the issues weren't clear, he asked great questions for clarification. My biggest concern was getting everything repaired, regardless of time or cost, and told him I would leave the car with him as needed, to call if there were questions, or when the car was repaired and ready for pickup. When I received a call the car was ready for pickup I mentioned an additional issue that I had forgotten to list when the car was dropped-off, and asked if they could check that as well before I came to pick it up. Later that same day when I picked the car up, everything had been completed. My wife & I walked around the dealership, and were impressed about how nice & attractive it was, and how friendly (and not pushy) everyone was, as well as the nice selection of new & used vehicles on display. The charges for the repairs were fair and explained in advance, so there were no surprises. After driving the car for a week now, all the issues appear to have been resolved. My original expectations were low due to previous experiences, but the result at Sunrise VW was more than satisfactory with every issue being completely resolved in a timely manner with a caring, professional friendliness that speaks volumes to customers like me. All I can say now is, "Thank You!" for your help, professionalism, and friendliness. You (all) have renewed our faith in the VW brand of autos, which are fun & economical to drive, and have great looks, as well! (RK) More
by ROBKEITH
Verified Customer
November 07, 2020
Service Dept. very accommodating and friendly. Dealership was clean and attractive. Service staff was nice. The only complaint I had was I was supposed to be emailed a recap of the service and Dealership was clean and attractive. Service staff was nice. The only complaint I had was I was supposed to be emailed a recap of the service and issues that were identified. Still have not received. Other than that it would be 5 star. More
by seashellva
November 05, 2020
Very pleased with Sunrise VW, I had a recall, they fixed it promptly, they also replaced a key fob for me, great service! Thank you it promptly, they also replaced a key fob for me, great service! Thank you More
by WHISKINGAWAY
Other Employees Tagged: Grant Holtzhauer , Romae Jarrett
October 27, 2020
Great service, will definitely recommend you guys to my friends. The place is super nice, the people are very welcoming and the quality of the dealer is just excellent. friends. The place is super nice, the people are very welcoming and the quality of the dealer is just excellent. More
by LAVOIGNET.MOISES
Other Employees Tagged: Edgar Mendez
October 27, 2020
A very pleasant and professional experience for a window A very pleasant and professional experience for a window that would not open. We have been very impressed with everyone at the dealership so far. A very pleasant and professional experience for a window that would not open. We have been very impressed with everyone at the dealership so far. More
by MMMARTINS1950
Other Employees Tagged: Grant Holtzhauer , Romae Jarrett
October 23, 2020
Great and quick service. Total I’ll came in lower than quoted. I would recommend them to friends and co- workers. Hard to find good service today, but they knocked it out of the park quoted. I would recommend them to friends and co- workers. Hard to find good service today, but they knocked it out of the park More
by JOHNR3602
October 20, 2020
How many time would you like me to tell you that your doing a good job. This is the fourth survey for the same appointment. I like the job that your doing , but please don't hound me. Tom Lavinio sat doing a good job. This is the fourth survey for the same appointment. I like the job that your doing , but please don't hound me. Tom Lavinio satisfied customer. More
by TLAVINIO
Other Employees Tagged: Phil Hardy
October 12, 2020
Scheduled recall service was initiated very soon after my arrival at the dealership and the work was performed while I waited in the customer waiting area. In house WIFI allowed me to conduct several work r arrival at the dealership and the work was performed while I waited in the customer waiting area. In house WIFI allowed me to conduct several work related conference calls and when the vehicle was complete, my service adviser realized I was in the middle of a meeting so he quietly returned to me my paperwork and keys. More
by rdouglasjr
October 09, 2020
Edgar was great. He’s helped us previously and is extremely knowledgeable and very patient. Great personality. Although you’ve had a large turnover in personnel I would still recommend the dealersh extremely knowledgeable and very patient. Great personality. Although you’ve had a large turnover in personnel I would still recommend the dealership More
by CINDYTURBITT
Dealership Inventory (730 Vehicles)
