Jordan Arnesen | Page 4

About a month ago, I went to freeway ford to buy a used truck. Jordan Arnesen agreed to meet me there on his day off (this was awesome, because this was the only day I could get in). I had an idea of wha truck. Jordan Arnesen agreed to meet me there on his day off (this was awesome, because this was the only day I could get in). I had an idea of what I wanted and he found it for me right away. No BS, no wasting time, and right to business. He was courteous, knowlegdable, and very professional. While we were waiting for financing he even took me down the street for breakfast. This is a pretty refreshing experience given my past experiences with car dealerships and salesman. All in all, everyone involved did a fine job and Jordan went above and beyond to make this truck buying experience quick and easy. I would definitely recommend freeway ford to others and especially Jordan Arnesen. Thanks, Patrick More

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I am very pleased with my new truck purchase from Barbee's Freeway Ford. Jordan Arnesen was the internet sales person that I worked with and he treated me exceptionally well. I wanted a very specif Barbee's Freeway Ford. Jordan Arnesen was the internet sales person that I worked with and he treated me exceptionally well. I wanted a very specific vehicle with certain features. Jordan found 4 trucks that had everything I wanted, and then emailed me pictures of the stickers for all of them. After I chose one, he worked with me on my trade in and on getting the best price possible. We completed everything online and all I had to do was drive 400 miles to pick up the truck and drop off my trade in. I recommend Freeway Ford and Jordan Arnesen highly. I am sure that you too will be pleased if you buy from Jordan at Freeway Ford. Jim Counce More

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I felt Freeway Ford was very efficient and I am pleased with my purchase. I would recommend Jordan and Mark to anyone looking for a new/used car. Thank you Cody with my purchase. I would recommend Jordan and Mark to anyone looking for a new/used car. Thank you Cody More

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I have used this dealership before with both negative and positive results. The Salesman, Jordan is what made my experience great this time. He was quick to supply information I requested before I came to th positive results. The Salesman, Jordan is what made my experience great this time. He was quick to supply information I requested before I came to the dealership and to answer any questions. This is the 2nd vehicle we purchased from Freeway Ford. The used car sales manager, Mark, came over and personally thanked us and remembered us from another time we were in. I thought that was pretty amazing given the number of people that pass through the doors. We would absolutely recommend Jordan at freeway Ford. More

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Working with Jordan on this sale was quite frankly refreshing. I have purchased 10 cars in 6 years from various dealers with mixed experiences. This sale was the fastest and easiest. This was my first refreshing. I have purchased 10 cars in 6 years from various dealers with mixed experiences. This sale was the fastest and easiest. This was my first purchase from this particular dealer; here's what I appreciated: 1. I was running late from a meeting and Jordan stepped out of his own meeting to make sure that he attended to me. In fact, another customer came in at the same time as I, and she too was treated with upmost urgency by another sales man. 2. Negotiation was straight and to the point, Jordan followed my lead on being straight and up front; I never felt as though I was being taken advantage of. 3. When I went into the financing department, I expected the typical high pressure pitch to sale me warranties, wheel packages, paint protection, gap insurance, etc--instead it was the fastest transaction I have ever experienced. 4. I got truly a fair price for my trade in--I didn't expect to get full book value, but compared to all other dealer offers, this was the most fair. To be fair, I did a ton of research on the used 350z I purchased and I knew a lot about the options and vehicle specs prior to purchasing so I never really allowed Jarod to explain much about the vehicle; thus, I can't comment on his knowledge but this in itself was refreshing: Jordan answered all my questions honestly, when he didn't know, he didn't insult me by giving me a made up answer. I absolutely hate it when I throw TEST questions to a salesman to see if they know the cars they are selling, only to hear a made up answer designed to do whatever it takes to make the sale. More

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The customer representatives were courteous and professional. It was a straight forward honest business transaction that was very prompt and efficient. They brought the car in to an inside bay ou professional. It was a straight forward honest business transaction that was very prompt and efficient. They brought the car in to an inside bay out of the heat for me to inspect. It was an overall pleasant experience. More

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This is my second visit to Freeway Ford for a used auto purhcase and it was yet another positive experience. Out of all of the other dealerships that I contacted over the internet, Sean was the first to co purhcase and it was yet another positive experience. Out of all of the other dealerships that I contacted over the internet, Sean was the first to contact me. My experience was stress and hassle-free, I was in and out with my new car fairly quickly. I also liked the fact that Sean asked questions on what I was looking for in a vehicle and he did his best to assist me in my selection. I found what I was looking for in my '07 Mercury Mariner and I am quite pleased. I shall return...in a few years! More

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Jordan made my experience of buying a car painless. After the purchase he made sure the window company contacted me about the air I could hear coming through the bottom of the windshield. I was disappointed the purchase he made sure the window company contacted me about the air I could hear coming through the bottom of the windshield. I was disappointed with the quality of the "detail" done to the car. The windows were dirty and while the car smelled great it seems that was about all that was done...spray lots of new car small in the interior? More

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I recently purchased a new Ford F-150 from Jordan Arnesen at Freeway Ford. I completed a ton of research prior to starting my new truck journey. I ended up visiting two other Ford dealerships prior to Free at Freeway Ford. I completed a ton of research prior to starting my new truck journey. I ended up visiting two other Ford dealerships prior to Freeway Ford. Both were larger than Freeway and appeared to have much larger inventories. I test drove the exact truck I wanted from the first dealership. The salesman was polite, however didn't know anything about the truck and couldn't answer any of my questions. I offered to listen to any information about current finance deals or truck specifications, however he admittedly didn't have any. I test drove the same truck from the second dealership and again the salesman was polite, however didn't know anything about the truck and couldn't answer any specific or even general questions I had. In fact, I remember asking the salesman a specific question, to which he replied with words to the effect of, I could tell you but everything changes each week so I don't want to give you false information. I then contacted the internet sales at Freeway Ford and spoke with Jordan. I told him exactly what I was looking for and he related having my truck in stock. Jordan related he would pull the truck inside and get it cleaned up prior to my arrival. While talking with Jordan I noticed he was very professional and extremely polite and left me with the impression that he would try his hardest to make me happy and earn my buisness. I subsequently test drove the truck, during which time Jordan answered almost every single question I had. The few questions he couldn't initially answer, he later researched and found the answer. I also was able to negotiate the best price of any dealer for my dream truck, which I ended up purchasing that day. This was by far the best vehicle buying experience I have ever had, due in large part to Jordan Arnesen. The deception, trickery and pressure I had experienced in my car buying past never happened at Freeway. I also learned that great customer service has nothing to do with how much vehicle inventory a dealership has or how fancy it looks like on the outside, and has everything to do with how dedicated and professional the employees are and if they truly understand and respect how important and exciting of a day this is for you. I would definitely recommend Freeway Ford to anybody who expects excellent customer service and nothing less. More

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Jordan was a pleasure to work with. He was efficient and the experience I received was awesome. I will definitely recommend Freeway Ford to anyone and especially Jordan. Thanks again! the experience I received was awesome. I will definitely recommend Freeway Ford to anyone and especially Jordan. Thanks again! More

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