Jordan Arnesen | Page 5

We recently moved back to Colorado from overseas. We had not own a car for 16 years and were dreading the car dealership experience....hard sell etc. After researching various makes and models of cars, not own a car for 16 years and were dreading the car dealership experience....hard sell etc. After researching various makes and models of cars, we decided to buy a ford fusion. An internet search showed that Barbee's Freeway Ford had the exact make, model and color that we wanted. The only thing that was missing was the back up camera. Since it was a Sunday, we went to the car lot and looked at the car. My husband sent an email that night inquiring about the car. We got an immediate response from Jordan Arnesen indicating that he would be available to meet with us on Monday. Jordan answered our questions and there were no high pressure techniques used. All negotiations were handled by Jordan. My husband and I both felt that we got a great deal so there was no need to keep looking. We were also assured that the backup camera could be installed and that the quality would be equal to a factory install. This was done in a very timely manner and the camera appears to be working fine. Jordan also spent time going through all of the car features and offered further assistance if I had any questions or problems. It was definitely the best car buying experience we have ever had. More

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After going to 2 dealership who tried to bait & switch, I called Jordan about a specific vehicle and he went out of his way to make sure it was available when I got there. The staff was friendly an switch, I called Jordan about a specific vehicle and he went out of his way to make sure it was available when I got there. The staff was friendly and curtious at all times and if we had a question they answered it up front. Great Service More

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Jordan was consistently available, courteous, and professional. He helped me find the car I wanted without trying to sell me items I clearly indicated I did not want. I have generally found purchasin professional. He helped me find the car I wanted without trying to sell me items I clearly indicated I did not want. I have generally found purchasing a new car to be a bit of a chore. My experience with Jordan was great. I would recommend him to a friend. Not only did he help me find the car I wanted at a price I could afford, he also helped me retrieve the stuff I had accidentally left in my old car after driving off in my new one. Overall, it was a very positive experience. More

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This is the second car that my company has bought from Freeway Ford and an additional used car was purchased by a friend. Jordan was the first person I dealt with there and I haven't looked back. He is Freeway Ford and an additional used car was purchased by a friend. Jordan was the first person I dealt with there and I haven't looked back. He is friendly and straightforward, something that's rare in the car-selleing business. Additionally, he knows that people are looking up prices and doesn't quote something erratically high just to see if he can pull one over on you. Don't let the small amount of inventory sway your ideas about what type of dealership they are. They have a large inventory in Lakewood and also pull from other dealerships and WILL find you what you need. The second car we bought there was a very strict set of guidelines. Certain interior and exterior color, 'must-have' bits and pieces. With many (MANY) back and forth emails, Jordan found the car that we needed at a reasonable price. The friendliness is always good, but rated a 4 because, well, there are always a bunch of people being a bit 'overly-greetful' out front. It's good customer service, for sure, just not my cup of tea. I've been to many other dealers looking for several cars, and here I felt the least amount of pressure and the most amount of "Do what you think it best, we'll work with you as much as we can." It's very nice having a dealership trust the customer with their purchase and offer guidance instead of trying to strong-arm them. Good company. Recommend Jordan 100%. More

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Working with Jordan was a pleasure. He spent at least a month looking for the perfect car, and once we found it, he made sure to get it in my price range. I purchased my previous car at Freeway Ford, and month looking for the perfect car, and once we found it, he made sure to get it in my price range. I purchased my previous car at Freeway Ford, and because of the amazing customer service I received from Jordan I would definitely return. John was fast and efficient in financing. More

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Visited Freeway Ford to test drive a 2010 Explorer. I chose Freeway because they were close to my office. I visited another dealership, that will remain nameless, to possibly purchase a specific 2010 Ex chose Freeway because they were close to my office. I visited another dealership, that will remain nameless, to possibly purchase a specific 2010 Explorer and the experience was uncomfortable at best. I called Freeway to inquire about the vehicle I took on a test drive. The salesman new I had a specific color in mind and he found the same vehicle, shipped it in from out of town the next day for me to look at. I purchased the Freeway Ford vehicle comparably equipped, cheaper with lots better service. The experience was pleasant. Thanks Freeway. More

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