Jordan Bracken

Some issues remain unsettled. Hoping can be resolved quickly. Awaiting a review of features I am not familiar with and hoping someone can come to my home to do. Over an hour drive Hoping can be resolved quickly. Awaiting a review of features I am not familiar with and hoping someone can come to my home to do. Over an hour drive to dealership and difficult to make the trip. More

by dilub Verified Customer Verified Customer

Report | Print

I have sent several e-mails after the purchase of my Porsche Taycan GTS. The manager of the used car sales has failed to follow with any answers to the questions sent. I have e-mailed Jordon Bracken t Porsche Taycan GTS. The manager of the used car sales has failed to follow with any answers to the questions sent. I have e-mailed Jordon Bracken twice and he is unable to get me any answers. Disappointed in after sales followup. Spent over $82,000 on this car and this is what I get??? More

by Vas Verified Customer Verified Customer

Report | Print

Outstanding Service. Very quick and painless process. All our questions and concerns answered without hesitation. Very efficient operation. Very quick and painless process. All our questions and concerns answered without hesitation. Very efficient operation. More

by jccrewell Verified Customer Verified Customer

Report | Print

The process of getting information online for purchase was quick and easy. Car was shipped as expected. Few things (Porsche charger and manual were missing). Paperwork was odd but finished online. was quick and easy. Car was shipped as expected. Few things (Porsche charger and manual were missing). Paperwork was odd but finished online. More

by Vas Verified Customer Verified Customer

Report | Print

Did great, was some confusion about payment and our budget but the finance worked hard to meet our needs budget but the finance worked hard to meet our needs More

by Guitarman661 Verified Customer Verified Customer

Report | Print

The sales process was great, and Jordan answered all my questions. The paperwork was straight forward, and I appreciated getting a thumb drive of my documents to store. As it was late in the day, and they questions. The paperwork was straight forward, and I appreciated getting a thumb drive of my documents to store. As it was late in the day, and they wanted to detail my vehicle, I left it with them to pick up the following day. I told them I'd be in between 2-3 and texted them that I was on my way. Unfortunately, Jordan had an emergency and had to leave and when I asked for him the receptionist said he was with a customer. We waited for 15 minutes and asked again, and the receptionist said she would have someone find him. After another 10 minutes we asked again and finally they got a sales manager to see what was happening. It took another 20 minutes to find the keys and tag and get my car ready for me to drive home. It would have been better if the receptionist was more proactive instead of making me wait. Everyone was nice but it felt a little chaotic which was unfortunate since the sales experience was good. More

by d.eddleman Verified Customer Verified Customer

Report | Print