Jordan Callaway
Jordan Callaway at Mountaineer Honda
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Jordan Callaway

Service Advisor

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

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4.9
170 Reviews
4.9

170 Reviews

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170 Reviews of Jordan Callaway

May 02, 2025

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Employee Rating

Quick response to my need for service that day, my tire had a slow leak. The service department was able to accommodate my need quickly. More

by kerri.smith42493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Mountaineer Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 30, 2025

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Employee Rating

Just purchased a battery 2 years, 1 month ago. Was to the dealership about two weeks ago to have work done on car and it was indicated my battery was low. I came back to let them test battery ag More

by JUSTDISPATCHN4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2025

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 29, 2025

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Employee Rating

The best service department in Harrison and surrounding counties! Fast service. I didn't have to waste my entire day there. Very friendly and listens to the customer concerns. Knowledgeable. They know More

by CHRISTI.YOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2025

Mountaineer Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 28, 2025

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Employee Rating

Excellent service. All staff were courteous and kept me informed abut the progress of service on my vehicle. More

by LINDA.S.SANDERS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Mountaineer Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 28, 2025

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Employee Rating

Have someone there to take you to the mall or home if you live close by so you do not have to set there all day. Very clean. Very pleasant. We are on our 5rh Honda. More

by JUSTDISPATCHN4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning, Vicky King

Apr 28, 2025

Mountaineer Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 26, 2025

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Employee Rating

Jillian is always great with communication and helpful through the process of service for my Honda. More

by nickmains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning, James Kirk

Apr 26, 2025

Mountaineer Honda responded

Thanks for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 25, 2025

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Employee Rating

Mountaineer Honda were professional in all areas related to my service appointment. Jordan kept me informed of what was going on, & Brittany followed up to make sure that everything was done to my satisfact More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany

Apr 25, 2025

Mountaineer Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mountaineer Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 25, 2025

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Employee Rating

Jillian was friendly and answered all my questions. I was provided a ride home and back with a funny friendly driver. My car was delivered as promised. More

by KG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning, Joseph Urse

Apr 25, 2025

Mountaineer Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 25, 2025

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Employee Rating

Everyone very helpful. Jordan in service has done alot to help us get our new Pilot repaired according to our schedule. We have another visit scheduled. We feel confident h More

by pearlgert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Mountaineer Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 25, 2025

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Employee Rating

I was feel comfortable and well taken care of. I love the popcorn machine. Severice people were very nice and kind to me. More

by martydelligatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2025

Mountaineer Honda responded

Thanks for sharing your thoughts about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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