Jordan Cayot
Jordan Cayot at SVG Urbana

Jordan Cayot

Service Advisor

SVG Urbana

1100 Scioto St.
Urbana, OH 43078

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4.7
18 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

1 yr, 1 mo

Specialties & Trainings

automotive technology

industrial maintenance technician

4.7

18 Reviews

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18 Reviews of Jordan Cayot

September 30, 2026

Dealership Rating
Employee Rating

Haley was very professional. Adam and she took time to get me every disount I could get. They explained everything in great detail, and I was given undivided attention. The warra More

by SKOWSTON
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Newman, Jerry Capers, Trina Brown, Sheri Hicks , Haley Owston, Adam Newman

Sep 30, 2026

SVG Urbana responded

Knowing you appreciated the personalized attention during the service on your Chevrolet Cruze means a lot to our service team. Adam is pleased he could secure every available discount for you and make the warranty details clear.

September 24, 2026

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Employee Rating

Always great to work with very knowledgeable Very good at Communicating what the issue is in layman terms More

by kenw2866
Service Price Transparency
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Recommend Dealer
Yes
Sep 24, 2026

SVG Urbana responded

We’re glad to hear our team could explain the service on your Chevrolet Chevette clearly and share expertise in easy-to-understand terms. Hearing you found our communication clear means a lot to us.

September 17, 2026

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Excellent customer service! And trustworthy! Highly recommend for service and sales. I live nearly and hour away and they are worth the travel. More

by lisadsayre@aol.com
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 17, 2026

SVG Urbana responded

Our service team was glad to work on your GMC Sierra 1500 Limited and deliver trustworthy care that made the drive worth it. Hearing that you recommend our service and sales and believe we’re worth an hour’s trip means a lot to our team.

September 15, 2026

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Service receptionist was on her cell phone talking to her mom while I stood there for a good 2 min before she greeted me. Then she could not get logged into the system to check me that added another 5 min or More

by MATTBAILEY43
Service Price Transparency
Workmanship
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Recommend Dealer
No
Sep 28, 2026

SVG Urbana responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

August 07, 2026

Dealership Rating
Employee Rating

Everyone was very helpful and experienced. I have to give a big shout out to Jordan for his great communication skills. He let me know what the issue was and how it was going to be fixed. More

by annaleigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

SVG Urbana responded

Your mention of Jordan’s communication highlights how our service team aims to keep customers in the loop. We’re pleased we could keep you informed about the issue and repair on your Scion xB, and your shout out means a lot to us.

July 13, 2026

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The staff is always friendly. The service is always great. If there is ever any problems they are happy to help make it right!! More

by cbeam1972
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Capers, Trina Brown , Sean Lyon

Jul 13, 2026

SVG Urbana responded

We’re delighted our team provided friendly support and quality service during your Chevrolet Tahoe maintenance. It’s rewarding to know we could address any concerns and keep your Tahoe running smoothly. Thank you for your continued trust in us.

July 08, 2026

Dealership Rating
Employee Rating

The service was great. I was welcome with a smile and Jordan Cayot informed about what extra service was needed on my SUV. Job well done. More

by rudell.jones
Service Price Transparency
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Recommend Dealer
Yes
Jul 08, 2026

SVG Urbana responded

We’re delighted to hear about your positive service experience with your Buick. It’s great that you felt warmly welcomed and that Jordan clearly explained the extra work needed. We look forward to assisting with your Buick again.

July 07, 2026

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Outstanding customer service. Technicians are top notch. Everything was completed in a timely manner. Would recommend this service department to anyone. More

by hnmutt22
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Capers, Trina Brown , Sean Lyon

Jul 07, 2026

SVG Urbana responded

Thank you for highlighting our technicians’ work on your Chevrolet Equinox. We’re glad the service was completed promptly and appreciate your recommendation.

June 26, 2026

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Employee Rating

Friendly people and overall a great experience. Great employees to have working for you. Continue the great service. More

by ytcline
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Capers, Trina Brown

Jun 26, 2026

SVG Urbana responded

Thank you for trusting us with your Chevrolet Silverado 1500 service. We’re glad our team’s friendly approach and attention to your needs resulted in a positive experience.

June 23, 2026

Dealership Rating
Employee Rating

Jordan was a professional he got the parts I needed that fit within my budget, he always greets me with a smiling face and even remembers our small talk conversations this is why I will continue to bring my More

by HunterB93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2026

SVG Urbana responded

Thank you for your 5-star review and for trusting us with your GMC Acadia. It’s great to hear Jordan found parts that fit your budget and greeted you so warmly each time. We appreciate your loyalty and look forward to serving you again.

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