Jordan Lorence | Page 13

Jordan is a thorough, enthusiastic, and highly knowledgeable salesman. It’s fun to buy a car from someone who is as excited about it as you are. He took care of everything and followed up as he sa knowledgeable salesman. It’s fun to buy a car from someone who is as excited about it as you are. He took care of everything and followed up as he said he would. I could not be happier with our experience and LOVE my new Jeep. More

by KELLIRJ77 Verified Customer Verified Customer

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Jordan was great to work with!! Been going to Luther for 15 years now, great service!! Thanks Jordan!! Will for sure go back to Luther when the time comes!! Thanks all!! 15 years now, great service!! Thanks Jordan!! Will for sure go back to Luther when the time comes!! Thanks all!! More

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Very clean and friendly environment. Easy to work with and very accommodating. Made you feel comfortable and extremely easy to talk to. Took the time to make sure I was satisfied. and very accommodating. Made you feel comfortable and extremely easy to talk to. Took the time to make sure I was satisfied. More

by TIMPEL Verified Customer Verified Customer

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Cheers to Jordan, Freddie and the team at Luther Brookdale Chrysler…! Coming from the Madison area, Jordan and his team worked diligently with us to minimize our time at the dealer to complete ou Brookdale Chrysler…! Coming from the Madison area, Jordan and his team worked diligently with us to minimize our time at the dealer to complete our purchase of the Mazda CX-9 I found! We had a little discrepancy with a trade-in value but came out satisfied with the estimate. We felt welcome and comfortable even with their challenge of an out of state customer. Thank you! More

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We absolutely love our Jeep!! Jordan was very helpful and great to work with! We would definitely recommend working with this dealership and team!!! So happy with our purchase! great to work with! We would definitely recommend working with this dealership and team!!! So happy with our purchase! More

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Jordan was really helpful in helping me and my husband find a car that fit our needs. He made the process very simple. I loved that he didn’t pressure us to buy a vehicle. find a car that fit our needs. He made the process very simple. I loved that he didn’t pressure us to buy a vehicle. More

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Working with Jordan made leasing my 2021 Dodge Ram simple. He was knowledgeable and extremely easy to work with. I will be a return customer. simple. He was knowledgeable and extremely easy to work with. I will be a return customer. More

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Jordan Lorence was fantastic. He's easy going, extremely knowledgeable about Jeeps, and he was not pushy at all. Jordan owns a Jeep and can answer questions about terrain, road trips, etc. Ask for Jordan. knowledgeable about Jeeps, and he was not pushy at all. Jordan owns a Jeep and can answer questions about terrain, road trips, etc. Ask for Jordan. More

by jeepowner Verified Customer Verified Customer

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Overall, a very good experience. Given the pandemic, scheduling a test drive was how I started working with Jordan and Brookdale Luther CJDR. After test driving a used vehicle, I wanted to bring my wife scheduling a test drive was how I started working with Jordan and Brookdale Luther CJDR. After test driving a used vehicle, I wanted to bring my wife back to test drive a vehicle so that her input could be added to the decision process of what to buy and from whom. We arrived earlier than planned so we could look at vehicles on the showroom floor while waiting for Jordan to finish up with a customer. The vehicle I had wanted to test drive had been sold, but after my wife test drove another vehicle with the same trim, we started talking about purchasing. We eventually arrived on a deal that was too difficult to pass up, and purchased a new 2020 Cherokee Trailhawk, rather than a used vehicle. My only negative for the experience was the time it took to complete the sale. Roughly 4 hours between the end of the test drive and finalizing the sale was an extremely long time. Seemed that there were several sales that came in at the same time, but only one sales manager to run them through. It would be good to have a set policy that can either accommodate that sort of scenario, or establish a standard where sales that can be finalized the next day are given lower priority. More

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Personable and reliable to work with. Very good experience compared to experiences at other dealerships. Jeep we wanted to see wasn't on site at that time but we were taken to it. It was still gett experience compared to experiences at other dealerships. Jeep we wanted to see wasn't on site at that time but we were taken to it. It was still getting inspected so we didn't take it home that day. It was delivered to our house 2 hours away a few days later. Excellent. More

by OLSENRK Verified Customer Verified Customer

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