Jordan Mckenzie
F&I Manager
Heritage Mazda Catonsville
6616 Baltimore National Pike
Baltimore, MD 21228
Dealership Experience
5 yrs, 7 mos
16 Reviews
Write a Review16 Reviews of Jordan Mckenzie
February 24, 2026
We had a completely different and very positive experience at the Catonsville branch compared to the Towson branch. Mr. Alejandro was extremely helpful from the moment we walked in. He took the tim experience at the Catonsville branch compared to the Towson branch. Mr. Alejandro was extremely helpful from the moment we walked in. He took the time to walk us through all the vehicle features in detail and demonstrate everything clearly, even though we were already familiar with many of them. He was knowledgeable, patient, and genuinely fun to interact with, which made the process much more enjoyable. Although the overall purchase process took quite a while to complete, the experience remained pleasant throughout. We never felt pressured, and the team maintained a professional and friendly attitude the entire time. We ultimately left feeling happy and confident in our decision. Mr. Jordan McKenzie was also very helpful during the finance process. He worked with us to secure a finance rate that fit our needs and took the time to thoroughly explain the available protection packages without rushing us. We appreciated the clarity and transparency. Overall, the Catonsville team made what can often be a stressful process feel smooth and positive. Thank you to Alejandro and Jordan for making it a great experience. More
Other Employees Tagged: Alejandro Ramirez
February 05, 2026
Having to deal with Jacky is one of the main reasons I have come back to this dealer for our second vehicle. Jacky has customer service on his ADN and does his best so you can get the best possible OTD. T have come back to this dealer for our second vehicle. Jacky has customer service on his ADN and does his best so you can get the best possible OTD. Thank you Jacky for all your good work. More
Other Employees Tagged: Omid Anushiravani, Ladi Awosanya, Jacky Keohanam , Adam Kendall
December 30, 2021
My experience at Heritage Mazada in Catonsville was very positive. They are very professional and have a welcoming air about them especially my salesman Jordan, he is excellent. positive. They are very professional and have a welcoming air about them especially my salesman Jordan, he is excellent. More
Other Employees Tagged: Tim Cypress, Steve Knolle
October 30, 2021
Jordan McKenzie and the rest of the staff was very professional and light hearted. Fastest and easiest car purchase I’ve ever made. I’m very pleased with my purchase. Jordan made sure that I got the b professional and light hearted. Fastest and easiest car purchase I’ve ever made. I’m very pleased with my purchase. Jordan made sure that I got the best deal which worked wonders. More
September 29, 2021
Had the pleasure of working with Kevin and Jordan at Heritage Mazda. They got us into a suv for a great deal and really took care of the trade in. I’d highly recommend them to anyone looking for a new c Heritage Mazda. They got us into a suv for a great deal and really took care of the trade in. I’d highly recommend them to anyone looking for a new car. More
Other Employees Tagged: Kevin Holmes
September 29, 2021
My experience at Heritage Mazda Catonsville was great! Kevin was a pleasure to work with. He is kind, thoughtful, and very knowledgeable. He explained every step of the process and communicated clearly an Kevin was a pleasure to work with. He is kind, thoughtful, and very knowledgeable. He explained every step of the process and communicated clearly and effectively. He is a great listener and really took the time to understand my unique situation. He is the best! More
Other Employees Tagged: Tarek Hakki, Kevin Holmes
September 08, 2021
Herb is by far the easiest, most patient and down to earth car dealer I've ever worked with. He made everything so unbelievably easy and smooth, he completely changed the way I look at buying new cars i earth car dealer I've ever worked with. He made everything so unbelievably easy and smooth, he completely changed the way I look at buying new cars in the future. Thanks Herb, you're the frickin' man! More
Other Employees Tagged: Tim Cypress, Joe Garner, Greg Johnson, Bradlee Pratt, Herbert Thomas
August 31, 2021
Jordan was extremely helpful during the entire purchasing process of my new 2021 Mazda CX5 Signature. The whole team (Jordan, Tarek, Tim and Mike) did a great job and got me the car I wanted. process of my new 2021 Mazda CX5 Signature. The whole team (Jordan, Tarek, Tim and Mike) did a great job and got me the car I wanted. More
Other Employees Tagged: Tim Cypress, Tarek Hakki, Michael McGuire

