Jordan Mizrach

Amazing group of people, all dedicated to making your Porsche experience the very best it can be. All are very knowledgeable and go the distance to make your new acquisition more than you expected in ev Porsche experience the very best it can be. All are very knowledgeable and go the distance to make your new acquisition more than you expected in every way. Truly a great team of professionals. More

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Marchelle came in on her off day to make sure my purchase and trade-in went smooth. She delivered In everything she promised with and reminders. She was always professional with a smile. and trade-in went smooth. She delivered In everything she promised with and reminders. She was always professional with a smile. More

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Purchased a new Macan on 10/14/23 with the help of Salesperson, Bobby Lopez. He was absolutely phenomenal, professional, knowledgeable and provided excellent customer service. In fact, it was due to h Salesperson, Bobby Lopez. He was absolutely phenomenal, professional, knowledgeable and provided excellent customer service. In fact, it was due to his expertise, demeanor, and professional help, I was convinced to buy this Macan. Additionally, he went above and beyond to ensure the deal went through by working so hard and getting the car detailed to perfection for a picky person like myself. I have bought over 52 luxury cars since 2017 and this by far was the BEST car buying experience and Bobby was the most professional, knowledgeable, helpful and courteous salesperson. Finally, he promptly followed up to check on me and how I am liking the car and to ensure everything was to my satisfaction! Nowadays, with the advent of online car buying, it is rare to get such a personable sales experience. Porsche Grapevine is truly lucky to have such a professional salesperson! Kudos to you Bobby!!! And thank you for from me and my wife! We appreciate you very much and want to buy another one, especially from you in the future. My relatives are looking forward to the same type of experience as well in the future from you! More

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Syed and the whole dealership was very professional the entire experience since walking in. I would recommend anyone to buy from Porsche Grapevine! entire experience since walking in. I would recommend anyone to buy from Porsche Grapevine! More

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Great dealership, they took care of my needs and everything went really smoothly. Picked up a new 911 and Lance Martin and management gave exceptional service, will be lifelong client. everything went really smoothly. Picked up a new 911 and Lance Martin and management gave exceptional service, will be lifelong client. More

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Another amazing experience with Porsche Grapevine! Marchelle goes above and beyond every time! Jordan always makes sure the client is getting the best experience! You have to do business at Porsche Gr Marchelle goes above and beyond every time! Jordan always makes sure the client is getting the best experience! You have to do business at Porsche Grapevine and ask for Marchelle. More

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Best customer service they are very friendly and responsive They handle all the details beautifully responsive They handle all the details beautifully More

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The team at Porsche Grapevine has been exceptional to work with. I have appreciated the high level of professionalism displayed even while working through an unexpected issue. I would highly recommend Lu work with. I have appreciated the high level of professionalism displayed even while working through an unexpected issue. I would highly recommend Luke Manning on the sales team, who is knowledgeable and goes above and beyond to find what you desire. In addition, Jordan Mizrach was a pleasure working with and made my experience a very positive one. More

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Very dissatisfied with this managers customer service care. I bought my cayenne porsche which was CPO three weeks ago on a Saturday. Sunday morning I found a very large puddle of oil under the porsche. O care. I bought my cayenne porsche which was CPO three weeks ago on a Saturday. Sunday morning I found a very large puddle of oil under the porsche. On Monday spoke to a service man that instructed us to DRIVE the vehicle back to Grapevine Porsche. My husband took off work Monday drove 2.5 hours and was given a loaner. We were happy with the service thus far. About 4 days later Porsche called and said the vehicle was ready and we could come pick it up. My husband asked if someone could please deliver it to us so that we didn't have to take off work again, and they agreed. When the porsche returned it had been driven that weekend and once the following week. That week on Friday when we drove the porsche the vehicle immediately started making a "knocking" noise and continued to get worse whether I was speeding up, slowing down, or even backing up. First thing Monday morning my husband called with concern. They once again instructed him to drive the vehicle to Grapevine. My husband asked if someone could bring us a loaner and pick the porsche up. He was told, "No!" The man said they wouldn't want one of their employees driving the porsche and something happen to them yet he wanted my Husband to drive it to them. This went back and forth for sometime before I reached out to our great Salesman, Teiryn Fields. He offered to get the issue resolved. The next day or possible Monday night someone called to let my husband know they would send a truck to pick up the porsche and deliver a loaner to us. I attempted the following day to reach out to the general manager and left a voicemail with no return call. The following Wednesday I returned a call asking to speak with a general manager. A polite young lady asked me for all information to relay to the manager before he called me back. She further assured me he would look into the issue in detail before he would call me back. He eventually sent me an email to call him instead of him returning my call. Upon speaking to the general manager, Jordan Mizrach, he assumed he knew the problem before he even asked me any questions. His description of the problem does not match the actual problem. He even had a solution to the problem which wasn't the problem. He suggested I trade the vehicle in on something else they had or let them fix the issue. I told him that I didn't need to settle for something I didn't want on his lot. I also told him I didn't care if they fixed this issue this time because I was worried about the next issue. I simple wanted a refund and they could have the vehicle back. He told me that wasn't an option. I then asked for his manager and he told me he didn't have one. I asked for the name of the person over him and he said he would email me the information. I told him, "No, I will wait to get the information over the phone." He placed me on hold then returned to the call and gave me the owner of Grapevine Porsche's name, Hesham Elgaghil along with his number. My spouse has since reached out to the owner and left a voicemail. We are patiently waiting for a return call to resolve this issue. I never imagined to pay the price I've paid for this vehicle and then to be treated in this fashion. I appreciate the salesman Teiryn Fields and his efforts in trying to further assist. More

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Marchelle is professional, positive and very responsive. The dealership is beautiful, great management, didn’t get the “shady car sales tricks” feeling at all! Great experience overall The dealership is beautiful, great management, didn’t get the “shady car sales tricks” feeling at all! Great experience overall More

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