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Jordan Russell

Overview Reviews (344) Inventory (204)

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Jordan Russell

Service Advisor

Academy CDJR

6002 W Field Dr
Tipton, IN 46072

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4.9

344 Reviews

Overview Reviews (344) Inventory (204)

4.9

344 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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344 Reviews of Jordan Russell

February 26, 2026

Dealership Rating

Employee Rating

My car issues were dealt with on the same day I called. The service dept picked up and delivered my car to me. Great service! The service dept picked up and delivered my car to me. Great service! More

by deniseworthman

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jordan Russell

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Feb 27, 2026 -

Academy CDJR responded

Thank you for the 5-star review! We appreciate you!

February 25, 2026

Dealership Rating

Employee Rating

Got me in and out quickly took me home and brought the car to me when it was repaired car to me when it was repaired More

by CLARK1971

Verified Customer

Recommend Dealer

Yes

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Feb 27, 2026 -

Academy CDJR responded

Thank you for the 5-star review! We appreciate you!

February 23, 2026

Dealership Rating

Employee Rating

Great experience, service advisor was very friendly, service was performed in a very timely manner service was performed in a very timely manner More

by Wisejoe77

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 23, 2026 -

Academy CDJR responded

Thank you for taking the time to leave us a review! We appreciate you!

February 22, 2026

Dealership Rating

Employee Rating

Excellent service! Thank you for all the hard and keeping my vehicles going for me!! Thank you for all the hard and keeping my vehicles going for me!! More

by damrepair80

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Murphy, Christopher Logan

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Feb 23, 2026 -

Academy CDJR responded

Thank you for the review! We appreciate it!

February 20, 2026

Dealership Rating

Employee Rating

The service that I receive at Academy is top notch. The service is fast. The customer service is friendly. The service is fast. The customer service is friendly. More

by kim.ridenour

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jordan Russell

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Feb 23, 2026 -

Academy CDJR responded

Thank you for the review! We appreciate it!

February 18, 2026

Dealership Rating

Employee Rating

Fast service. Great communication The customer service there is the best around Easy to schedule online Great communication The customer service there is the best around Easy to schedule online More

by kbdrury

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jordan Russell

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Feb 23, 2026 -

Academy CDJR responded

Thank you for the 5-star review! We appreciate you!

February 18, 2026

Dealership Rating

Employee Rating

Jordan does what he can to help everytime. I appreciate getting to stay and work or get a ride I appreciate getting to stay and work or get a ride More

by beth.a.cline

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jordan Russell

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Feb 23, 2026 -

Academy CDJR responded

Thank you for the wonderful feedback! We appreciate you!

February 17, 2026

Dealership Rating

Employee Rating

Very good experiance Fast and easy visit with no issues. Will visit again Good small town vibes Will visit again Good small town vibes More

by bllyconn

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jordan Russell

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Feb 18, 2026 -

Academy CDJR responded

Thank you for the review! We are happy to hear this!

February 17, 2026

Dealership Rating

Employee Rating

Very helpful I'm very informative of taking care of me in my vehicle Great customer service my vehicle Great customer service More

by Jeffrey.mallaber

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jordan Russell

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Feb 18, 2026 -

Academy CDJR responded

Thank you for the review! We appreciate it!

February 15, 2026

Dealership Rating

Employee Rating

Friendly, done on time. The appointment was easily made, Jordan was friendly and helpful, the Jeep was finished on time. The appointment was easily made, Jordan was friendly and helpful, the Jeep was finished on time. More

by manna1973

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jordan Russell

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Feb 16, 2026 -

Academy CDJR responded

Thank you for the great review! We’re glad scheduling was easy and that Jordan took great care of you. We appreciate your support!

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