Jordan Russell
Jordan Russell at Academy CDJR

Jordan Russell

Service Advisor

Academy CDJR

6002 W Field Dr
Tipton, IN 46072

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4.9
304 Reviews
4.9

304 Reviews

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304 Reviews of Jordan Russell

December 01, 2025

Dealership Rating
Employee Rating

My first hemi truck and really learned a lot from the guys in the service department More

by charlesjohnson695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Academy CDJR responded

We are happy to hear our guys were helpful! Thank you for the 5-star review!

November 28, 2025

Dealership Rating
Employee Rating

Great experience. Prompt and got everything done quickly. Jordan always takes great care of me. Much appreciated. More

by SG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Academy CDJR responded

We are happy to hear you had a rememberable experience with us! Thank you for the 5-star review!

November 28, 2025

Dealership Rating
Employee Rating

Good service Easy in and out at the dealership. Friendly and efficient. Would recommend to others. More

by ringer929
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

Dec 01, 2025

Academy CDJR responded

We are so happy to hear this! Thank you so much for the 5-star review!

November 28, 2025

Dealership Rating
Employee Rating

I appreciate the upfront and honest conversation in detailing price. I was able to pull up my Mopar coupons off the app to use while on the phone to provide some discounts to assist with keeping my cos More

by kharrell10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Logan

Dec 01, 2025

Academy CDJR responded

We are happy to hear this! Thank you so much for the 5-star review! We appreciate you!

November 27, 2025

Dealership Rating
Employee Rating

Hello Very fast and friendly service good inspection report. I would recommend them to anyone thanks. More

by jimboh1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Academy CDJR responded

We are happy to hear you had a great service! Thank you for the 5-star review!

November 26, 2025

Dealership Rating
Employee Rating

Great experience! Would highly recommend. I am extremely happy with the entire process from scheduling to pick up of my vehicle. They do a great job! More

by cl.rehmel
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

Dec 01, 2025

Academy CDJR responded

Thank you so much for the 5-star review! We appreciate the wonderful feedback!

November 26, 2025

Dealership Rating
Employee Rating

Jordan was wonderful in taking care of everything I needed. He is always so nice. Also talked with JP while I was waiting. I could go to somewhere closer to home for my service but I am very comfortabl More

by mchr415604
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

Nov 26, 2025

mchr415604 responded

Thank you all for taking great care of my Jeep!

November 25, 2025

Dealership Rating
Employee Rating

Good experience but would like quicker turnaround time for services. Appreciate Jordan's upfront approach to customer service More

by aclausen99
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

Nov 26, 2025

Academy CDJR responded

We are sorry for your experience! We will work on making things run smoother for the future!

November 19, 2025

Dealership Rating
Employee Rating

We love working with this dealership. Everyone is very professional and efficient, respectful of customer’s time. Thank you! More

by meganlkiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Academy CDJR responded

Thank you for the wonderful review! We appreciate you!

November 19, 2025

Dealership Rating
Employee Rating

They always make me feel like I am welcome and almost like family. I don’t feel awkward or out of place. More

by robertehman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Academy CDJR responded

Thank you so much for the 5-star review! We are so glad to hear you always feel welcome!

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