Jordan Smith
Jordan Smith at Walt Massey Chrysler Dodge Jeep RAM Columbia

Jordan Smith

Sales and Finance Manager

Walt Massey Chrysler Dodge Jeep RAM Columbia

1470 Hwy 98 E
Columbia, MS 39429

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4.5
13 Reviews
4.5

13 Reviews

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13 Reviews of Jordan Smith

October 15, 2026

Dealership Rating
Employee Rating

Jordan and AJ were prompt, honest, attentive and easy to work with. This experience could not have been easier or more pleasant. More

by casey.gon5050
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AJ

Oct 15, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Casey, it’s great to hear Jordan and AJ made everything so easy and pleasant. I appreciate you recognizing their honesty and attentiveness. We’re happy you chose Walt Massey CDJR Columbia!

September 25, 2026

Dealership Rating
Employee Rating

Vehicle price was vary competitive to other dealers nationwide. Tim and Lundin were incredibly helpful. Both of these sales reps were informative and created an enjoyable atmosphere. Lundin made the pa More

by rmc4967123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Vaughan, Lundin Johnson , Miguel Rodriguez

Sep 28, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi, we’re really glad Tim, Lundin, and Jordan made your experience at Walt Massey CDJR Columbia such a positive one. We’re grateful you chose us and look forward to helping you again down the road.

September 09, 2026

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Employee Rating

It started off a little rough due to the fact that the truck they said was available was not there when I arrived at the dealership. Ended up getting a good deal on another vehicle, so they made up for th More

by Leviledlow
Recommend Dealer
Yes

Other Employees Tagged: Lundin Johnson

Sep 10, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi, we’re glad we were able to turn your visit around after the truck you came in for wasn’t available. I know that wasn’t the start you were expecting, but I’m happy we found another vehicle that worked for you and were able to put together a deal you felt good about. Thank you for giving us the opportunity to make your experience a positive one at Walt Massey CDJR Columbia.

September 08, 2026

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Employee Rating

I had a great experience. Everyone was very nice and friendly. Answered all my questions and explained all of the features. The only complaint I have is all four of my past je More

by PHILIPPEAK61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Vaughan

Sep 08, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi Philip, I’m glad you had such a great experience with everyone at Walt Massey CDJR Columbia. It’s great to hear the team took the time to answer your questions and explain the features. I’m sorry the Jeep cap and T shirt were a disappointment, I’ll be sure to keep that feedback in mind. Thank you for sharing your experience!

September 02, 2026

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Employee Rating

Friendly knowledgeable good sales people good service clean building no pressure no snappyways offered more than one test drives More

by rickydowell62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lundin Johnson

Sep 02, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi Ricky, thank you for sharing your experience at Walt Massey CDJR Columbia. I’m glad you had the chance to work with a friendly, knowledgeable sales team without feeling pressured. I hope you are enjoying your new vehicle.

August 30, 2026

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Employee Rating

Sales guy was good. Finance guy was pushy. Pushed some products and was goi g to replace broken turn signal. His attitude was xxxx poor. More

by leondsmith83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lundin Johnson

Aug 31, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

August 29, 2026

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Employee Rating

They went above and beyond to get me in the vehicle that I thought I wasn't about to get into. If Tim wouldn't have been texting me to see if I still wanted to see about it the vehicle, I wouldn't be in it More

by LASHAY74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Vaughan

Aug 30, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi, I’m glad Tim stayed in touch and helped keep the opportunity open for you at Walt Massey CDJR Columbia. It’s great to know his follow up played such an important role in helping you get into the vehicle you wanted. I hope you enjoy your new vehicle!

August 21, 2026

Dealership Rating
Employee Rating

When I needed questions answered about financing…Ghosted…no call back, no email returned. This is fundamental when dealing with customers who you want to have return business More

by ERIC.ELMORE9903
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lundin Johnson

Aug 25, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

August 21, 2026

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Employee Rating

Great experience, satisfied with both sales and service department. Everyone willing to help and assist. Thanks! More

by dldunaway
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle Moran

Aug 25, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi! Thank you for sharing your experience. I’m glad both our sales and service teams provided the helpful, attentive service you were looking for. Thank you for choosing Walt Massey CDJR Columbia!

August 20, 2026

Dealership Rating
Employee Rating

Took My Truck In For A Recall . service Department Got Right On My Truck. The wait Was Very Short, Great People Working At The Dealership More

by Bruceard1005
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Saucier, Brad Delk , Mike Elliot, Miguel Rodriguez

Aug 25, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi! I’m glad your recall service was handled quickly. It’s great to know our service team made your visit a positive one. Thank you for choosing Walt Massey CDJR Columbia!

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