Jordan Smith

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi! Thank you for sharing your experience. I’m glad both our sales and service teams provided the helpful, attentive service you were looking for. Thank you for choosing Walt Massey CDJR Columbia!

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi! I’m glad your recall service was handled quickly. It’s great to know our service team made your visit a positive one. Thank you for choosing Walt Massey CDJR Columbia!

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you, Kate! We're honored to have earned your trust and thrilled our team listened carefully to your concerns while helping you get a great deal. Knowing you plan to continue doing business with us for years to come means so much!

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Making the process friendly and easy is exactly what we want for our customers! We're glad our team answered all of your questions and created a comfortable, welcoming environment throughout your visit. We appreciate you choosing Walt Massey and hope to see you again!

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your feedback! We're glad you had a positive experience overall and appreciated the loaner while your vehicle was being taken care of. We also appreciate your comments about the condition of the truck at pickup and will use them to help improve the finishing touches of our customer experience.