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Samantha Saucier
Samantha Saucier at Walt Massey Chrysler Dodge Jeep RAM Columbia

Samantha Saucier

Service Advisor

Walt Massey Chrysler Dodge Jeep RAM Columbia

1470 Hwy 98 E
Columbia, MS 39429

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4.9
19 Reviews
4.9

19 Reviews

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19 Reviews of Samantha Saucier

November 06, 2026

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Employee Rating

They were friendly and professional and very knowledgeable when it came to repairing my truck needs . Satisfied customer I am More

by ms.shonettejefferson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Gary

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November 05, 2026

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Service jeep and new tires Everyone was very nice and kept us updated on how everything was coming along. More

by dalegault
Recommend Dealer
Yes

Other Employees Tagged: Samantha Saucier

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November 04, 2026

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Employee Rating

It was a very respectful Ang speedy finish Great hospitality and very good communication I'm very thankful More

by felicaw72
Recommend Dealer
Yes

Other Employees Tagged: Samantha Saucier

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November 04, 2026

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The only problem was the online appointment I had was for 730am. I got there at 730 but no maintenance people come in until 8. I had to wait an extra 1/2 hour for no reason!!!?? More

by brucemcewen94
Recommend Dealer
Yes

Other Employees Tagged: Samantha Saucier

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November 02, 2026

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Employee Rating

Destiny is not a good representation of Walt Massy. She is very clueless and her service attitude is lacking. Will be taking my business elsewhere. More

by theresa_casey_morris
Recommend Dealer
No

Other Employees Tagged: Samantha Saucier

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Nov 03, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Nov 02, 2026

theresa_casey_morris responded

Destiny is not a good representation of Walt Massy. She is very clueless and her service attitude is lacking. Will be taking my business elsewhere.

October 22, 2026

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The dealer contacted me about a recall and set up an appointment time! Everything was done in a timely manner and the staff was excellent! More

by horseshoe385
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 22, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re happy we could get your recall appointment scheduled and taken care of promptly. Thank you for recognizing our staff at Walt Massey CDJR Columbia!

October 07, 2026

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Employee Rating

Quick and easy Quick and easy no waiting done in reasonable time No Good by More

by thundar1
Recommend Dealer
Yes

Other Employees Tagged: Samantha Saucier

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Oct 08, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

It's good to hear we got you taken care of quickly and had you on your way without a long wait. Thanks for choosing Walt Massey CDJR Columbia!

October 07, 2026

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They went above and beyond to get my car repaired past closing time so I could go home in it that day More

by FX4F250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 08, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re happy our service team was able to stay a little late to finish the repair to your car. Thanks for trusting Walt Massey CDJR Columbia with your vehicle.

October 05, 2026

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Employee Rating

They didn't make me wait long they were very professional and prompt they gained my business over pine belt any day of the week More

by morganhoney
Recommend Dealer
Yes

Other Employees Tagged: Samantha Saucier

Print
Oct 06, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Morgan, I’m glad we could make things quick and easy for you. It’s great to hear the team was professional, prompt, and respectful of your time. We really appreciate you giving us your business!

Oct 06, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

.

October 02, 2026

Dealership Rating
Employee Rating

They did what they said they would If I need more work I'll take it back there More

by EGRAHAM2
Recommend Dealer
Yes

Other Employees Tagged: Samantha Saucier

Print
Oct 03, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad we could take care of everything as promised. We really appreciate you choosing us, and we’ll be happy to see you again if you need anything down the road.

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