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Samantha Saucier
Samantha Saucier at Walt Massey Chrysler Dodge Jeep RAM Columbia

Samantha Saucier

Service Advisor

Walt Massey Chrysler Dodge Jeep RAM Columbia

1470 Hwy 98 E
Columbia, MS 39429

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4.9
13 Reviews
4.9

13 Reviews

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13 Reviews of Samantha Saucier

October 07, 2026

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Quick and easy Quick and easy no waiting done in reasonable time No Good by More

by thundar1
Recommend Dealer
Yes

Other Employees Tagged: Samantha Saucier

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Oct 08, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

It's good to hear we got you taken care of quickly and had you on your way without a long wait. Thanks for choosing Walt Massey CDJR Columbia!

October 07, 2026

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They went above and beyond to get my car repaired past closing time so I could go home in it that day More

by FX4F250
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re happy our service team was able to stay a little late to finish the repair to your car. Thanks for trusting Walt Massey CDJR Columbia with your vehicle.

October 05, 2026

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They didn't make me wait long they were very professional and prompt they gained my business over pine belt any day of the week More

by morganhoney
Recommend Dealer
Yes

Other Employees Tagged: Samantha Saucier

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Oct 06, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Morgan, I’m glad we could make things quick and easy for you. It’s great to hear the team was professional, prompt, and respectful of your time. We really appreciate you giving us your business!

Oct 06, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

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October 02, 2026

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They did what they said they would If I need more work I'll take it back there More

by EGRAHAM2
Recommend Dealer
Yes

Other Employees Tagged: Samantha Saucier

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Oct 03, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad we could take care of everything as promised. We really appreciate you choosing us, and we’ll be happy to see you again if you need anything down the road.

September 22, 2026

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I took my vehicle in for a factory recall on the rear camera. Took some time for replacement part to come in. Work was performed quickly and satisfactorily. More

by Oledad39483
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Rodriguez

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Sep 23, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi, we appreciate your patience while the replacement camera came in. It’s great to know the work was completed quickly and to your satisfaction once the part arrived. We hope to continue providing you with this same level of service whenever you need us.

September 21, 2026

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Courteous and no pressure Love dealing with the staff. Made me feel that I was being listened to. More

by cathybreeland7183
Recommend Dealer
Yes

Other Employees Tagged: Samantha Saucier

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Sep 22, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Cathy, It’s great to know you felt listened to and comfortable with everyone at Walt Massey CDJR Columbia. We’re happy you enjoyed the no pressure approach and look forward to helping you again!

September 18, 2026

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They are always nice, helpful and pretty quick. They come and talk before anything is done More

by tifnep
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Service Communication
Recommend Dealer
Yes
Print
Sep 19, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi! It’s always nice to know our team at Walt Massey CDJR Columbia makes your service visits easy. We appreciate you mentioning how helpful and efficient everyone is, especially the time they take to talk with you before any work begins. We’re glad you continue to trust us with your vehicle.

September 11, 2026

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Very good experience when I purchased my tuck. Also, for a needed recall, they even offered to pick up my truck and drop it off when they were done. Very convenient. More

by nate62
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Rodriguez

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Sep 11, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi Nate, it is great to hear you had such a good experience purchasing your truck at Walt Massey CDJR Columbia. We also appreciate you mentioning the convenience of having your truck picked up and returned for the recall work. It is nice to know the team made both parts of your experience easy for you.

September 10, 2026

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Drove further to visit this dealer than my home dealership. Very thorough and customer oriented. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Rodriguez

Print
Sep 11, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Hi, it means a lot that you chose to drive farther to visit Walt Massey CDJR Columbia rather than stay closer to home. We’re glad the thoroughness of our team made the extra drive worthwhile and that you felt well taken care of. We really appreciate you giving us the opportunity to earn your business.

September 09, 2026

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Employee Rating

Everyone was friendly and helpful. Got my car looked at fast and they were very thorough at explaining what was going on with my car. Great experience. More

by Wootiecat05
Recommend Dealer
Yes

Other Employees Tagged: Samantha Saucier

Print
Sep 10, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re so glad to hear you had a great experience with our team! It’s wonderful to know everyone was friendly and helpful, and that we were able to get your car looked at quickly while taking the time to explain everything thoroughly. Thank you for choosing Walt Massey CDJR Columbia—we look forward to seeing you again!

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