Jorden Mesenbourg

Worst experience of my life. Spent 2 weeks on a vehicle they kept “loosing” the keys over. Then to be told when they found the keys, they would no longer sell the vehicle as it w Spent 2 weeks on a vehicle they kept “loosing” the keys over. Then to be told when they found the keys, they would no longer sell the vehicle as it was trashed on the inside and filled with German roaches. (Which the vehicle wasn’t like that’s till it was time to pick the vehicle up). Let’s not even talk about the rudeness and incorrect information I was provided but the original car sales man, to the point a sales manager had to apologize several times over. They made me a deal on a different vehicle which I took. After that was done 2 weeks later I got a phone call from the finance manager saying my paperwork wasn’t properly sent over to who the car was financed through and they couldn’t locate my deposit that was given. I was able to provide proof of the deposit, then had to go back and forth with them for over another week to pay off my trade in that almost effected my credit. More

by CHELLASHLEY93 Verified Customer Verified Customer

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Extremely disappointing experience at this dealership. We came in genuinely interested in purchasing a vehicle and were prepared to move forward since we had agreed on a price over messaging with our sal We came in genuinely interested in purchasing a vehicle and were prepared to move forward since we had agreed on a price over messaging with our salesperson on Friday. We specifically asked about the rebate included in the advertised price when the sales manager Jorden called us Friday afternoon and was told that it was a factory rebate. Based on that information, we were comfortable moving forward with the deal and made an appointment for Saturday to come test drive the car. However, once we made it clear that we planned to use our own financing rather than finance through the dealership, they suddenly tried to increase the price by $1,500. We questioned the change because we had already been told the rebate was a factory rebate, not a dealership financing incentive. When we declined to move forward under those terms, the sales manager Jorden became extremely unprofessional. He refused to shake our hands then cursed and said "they can get the F out" he then proceeded to throw our paperwork on another employee's desk and said "F that." We were completely shocked given there were small children watching the entire thing. We were respectful throughout the entire interaction and simply asked questions about the price and financing. A dealership should be able to treat customers with basic respect, even when the customer decides not to finance through them. We ultimately took our business elsewhere and got much better treatment and a better price. I would strongly recommend getting the entire deal in writing and asking very specific questions about any rebates before doing business here. More

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Moen Almasri our sales person we have had buying from Kia before is helpful and pleasant we are very satisfied before is helpful and pleasant we are very satisfied More

by PATNPATTWO Verified Customer Verified Customer

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Moen was a pleasure to work with on the recent purchase of our 2027 Kia Telluride Hybrid. He was super knowledgeable about all of the features and spent plenty of time answering our questions. His low-pr of our 2027 Kia Telluride Hybrid. He was super knowledgeable about all of the features and spent plenty of time answering our questions. His low-pressure approach during the negotiation phase was a nice change from other dealerships. Would highly recommend him to others. More

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Jaun had the patience to shown us many different vehicles with hundreds of options. The wife finally settled on a tricked out Sportage with enough bells and whistles to keep us guessing what they do for mont with hundreds of options. The wife finally settled on a tricked out Sportage with enough bells and whistles to keep us guessing what they do for months! I have to say that Deland Kia truly went above and beyond to make us feel right. The staff always super friendly and beyond helpful.Third time we’ve gone to Deland Kia. They’ve got a customer for life with us! Once again… a HUGE thank you to Juan for putting up with thank getting Momma into a car she loves!!! More

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I want to thank Marcus Bosco for making buying my new car an enjoyable and professional experience. Marcus was knowledgeable and honest thought the entire experience. an enjoyable and professional experience. Marcus was knowledgeable and honest thought the entire experience. More

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Tribe in making your car purchase easy and memorable. Staff from Roberto in sales to Alexandra in finance department are magnificent. Detailed and working for you Staff from Roberto in sales to Alexandra in finance department are magnificent. Detailed and working for you More

by wm Verified Customer Verified Customer

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Gonzo is a great salesman, I highly recommend him if anyone is looking for a Kia! Takes time to listen to our questions and concerns. anyone is looking for a Kia! Takes time to listen to our questions and concerns. More

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I’ve been researching Tellurides for several weeks. I visited several dealerships (Daytona & Cocoa) & this was my favorite. All the staff was fantastic. I did not feel like I was at an auto dealership. I visited several dealerships (Daytona & Cocoa) & this was my favorite. All the staff was fantastic. I did not feel like I was at an auto dealership. I did not feel pressured or lied to. They get 20 stars!! More

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Everyone there treats you like family. They work hard to get you what you want and what you can afford. I was relaxed working with everyone. Thanks to you all. Barbara L. They work hard to get you what you want and what you can afford. I was relaxed working with everyone. Thanks to you all. Barbara L. More

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