Jorel Jones | Page 2

Sales manager completely ignored my wife when presenting his offer. They added $1300 worth of xx dealer fees. They never showed us a car that actually fit my out the door budget. his offer. They added $1300 worth of xx dealer fees. They never showed us a car that actually fit my out the door budget. More

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I did NOT like that the Manager took over the "sales process" of my vehicle and would NOT accept my car's trade-in value from SCOTT CLARK of NISSAN. Therefore Short changing me by $1225.00 even AFTER I process" of my vehicle and would NOT accept my car's trade-in value from SCOTT CLARK of NISSAN. Therefore Short changing me by $1225.00 even AFTER I showed him written proof of my car's value. He definitely represented why people believe car sales men are viewed in a NEGATIVE light. But I wanted and needed the vehicle I purchased so unfortunately I and my husband gave in to the "haggling" over the price, especially after being at the dealership for over 4-hrs! The best part of the experience was the young salesmen who I was INITIALLY dealing with Anthony Ferguson. He was polite, friendly, enthusiastic, and most of all knowledgeable about the hybrid vehicle I was interested in purchasing. The next positive representative at this dealership was Carlos Kurien in the Finance Dept. He was VERY knowledgeable, friendly, and patient about explaining the car's financing to me and my husband. I guess the take-away lesson in all of this is that the Negative person of the "car purchasing experience" did NOT over shadow the Positive people that assisted me in obtaining the vehicle that I wanted and NEEDED. More

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