Jorge Carpio

I had an appt at 11:00 AM. I arrived on time, but at 11:20 AM my car was still in the drop off area and I had yet to be checked in by Jorge. I had to ask for assistance befor I arrived on time, but at 11:20 AM my car was still in the drop off area and I had yet to be checked in by Jorge. I had to ask for assistance before Jorge came out of his office. He was rude and dismissive. This makes me not want to buy another car from this dealer. More

by Aimee-marie Verified Customer Verified Customer

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The dealership is nice, clean and the staff is very friendly. I’m very happy with the service I received. friendly. I’m very happy with the service I received. More

by marinakershanick27 Verified Customer Verified Customer

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Very friendly people who are great at getting your car in and out as estimated. Worth bringing the car there for service. and out as estimated. Worth bringing the car there for service. More

by RICK@LUTRINA.COM Verified Customer Verified Customer

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Great service department, very timely and cleans your car inside and out after each service! inside and out after each service! More

by CAS Verified Customer Verified Customer

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Jorge was very polite and professional. The estimate of $2,700 to repair the Qx50 tailgate struts was outrageous. I bought a new replacement set for $179 and installed in just over an hou The estimate of $2,700 to repair the Qx50 tailgate struts was outrageous. I bought a new replacement set for $179 and installed in just over an hour. More

by Gabe DuPas Verified Customer Verified Customer

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Nice people to deal with. Very knowledgeable and patient. I say "patient" because not only did Jorge find and fix the problem but took the time to explain to us exactly what t Very knowledgeable and patient. I say "patient" because not only did Jorge find and fix the problem but took the time to explain to us exactly what the problem was AND what they did to fix it. I take my Eascalade to Wallace Cadillac for service. I'm lucky if anyone even talks to me.LOL. More

by AL34 Verified Customer Verified Customer

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Very polite and professional Explained in detail what he serviced and any near term future services that would be required serviced and any near term future services that would be required More

by FD007 Verified Customer Verified Customer

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