Jorge Garcell

Jeremy is a keeper! Professional,extremely pleasant, informing, honest.Appreciated sales team effort if we were going to replace hybrid which we had major problems with Professional,extremely pleasant, informing, honest.Appreciated sales team effort if we were going to replace hybrid which we had major problems with coming down from MI. We purchased the rx450h less than 1 years ago from you. More

by davidrphillips Verified Customer Verified Customer

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I had an excellent experience at this dealership from start to finish. The staff was professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than pushing a sale. Th start to finish. The staff was professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than pushing a sale. They took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free. More

by ALFREDOBERLAND Verified Customer Verified Customer

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I highly recommend this dealership to anyone looking for a trustworthy, straightforward car-buying experience. I would absolutely return for future purchases and service. a trustworthy, straightforward car-buying experience. I would absolutely return for future purchases and service. More

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Un excelente lugar para comprar mis carros y mi preferido lo maximo como dealer y sus trabajadores lo maximo como dealer y sus trabajadores More

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It was a truly exceptional experience due to the professionalism and dedication to excellent service provided by Dulce and Jorge!!! No pressure no hassle just great service. They shine and should be professionalism and dedication to excellent service provided by Dulce and Jorge!!! No pressure no hassle just great service. They shine and should be highly acknowledged. Also Jorge Leon in your finance department made the most stressful part of the purchase, simple and comfortable - he is a real asset to the process. More

by FRIES.IVIA Verified Customer Verified Customer

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Jorge Garcell made the entire process smooth and enjoyable. His expertise and friendly approach turned what could have been stressful into a great experience. enjoyable. His expertise and friendly approach turned what could have been stressful into a great experience. More

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The whole process was efficient and timely—Jorge responded to my questions quickly, streamlined the paperwork, and even followed up a few days later to ensure everything was perfect with my new 2025 responded to my questions quickly, streamlined the paperwork, and even followed up a few days later to ensure everything was perfect with my new 2025 Honda Accord. The dealership itself was spotless and comfortable, adding to the positive vibe. Overall, on a scale of 1 to 10, I’d rate it a solid 10, and I’d recommend Jorge to anyone without hesitation. More

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I had an absolutely fantastic time at the car dealership thanks to Jorge Garcell—what a standout service experience that I’ll remember for ages! Right from the start, Jorge welcomed me with real kindness an thanks to Jorge Garcell—what a standout service experience that I’ll remember for ages! Right from the start, Jorge welcomed me with real kindness and expertise, treating me like a priority instead of just a transaction. He demonstrated impressive expertise by walking me through every detail of the 2023 Toyota Corolla, highlighting its dependable handling, efficient powertrain, user-friendly tech interface, and top-tier safety elements that left me feeling completely confident in my choice. The highlight was definitely his honesty; he laid out all the costs clearly, with no sneaky fees or pushy sales pitches, earning my full confidence right away. More

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As always the best experience at my dealer. I love ❤️ my dealer and service provided. I love ❤️ my dealer and service provided. More

by ANDY.BASNUEVA Verified Customer Verified Customer

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My interaction with Jorge Garcell was shockingly unprofessional. He was belligerent, unable to control his temper, and incapable of having a rational, adult conversation. When faced with accountabil unprofessional. He was belligerent, unable to control his temper, and incapable of having a rational, adult conversation. When faced with accountability, he behaved worst than a child — emotionally volatile, reactive, and unwilling to engage constructively. Rather than addressing the issue, he put the call on speaker so his coworkers could hear in attempt to make the situation a game and show off, but that only escalated the situation when he became embarrassed by my response, and then abruptly hung up once it became clear he could not handle being challenged by an actual adult and clearly embarrassed in front of his employees/peers. This kind of behavior is immature, disrespectful, and completely unacceptable in any professional setting. I would strongly caution others before dealing with someone who responds to responsibility with tantrums instead of solutions. I am extremely appreciative of the one and only professional, mature adult I interacted with, Simon Robles. Despite my concerns falling somewhat outside of his role, he treated me with complete respect, remained composed, and handled the situation exactly as a true professional should. He never wavered, never escalated, and conducted himself with integrity throughout. This dealership is fortunate to have a gentleman, and a man of character, representing them. More

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